Affiliate Specialist

<p><strong><u>About Us:<br></u></strong>Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. <br><br><span style="text-decoration: underline;"><strong>About the Job:</strong></span><strong><u><br></u></strong>Comfrt is looking for an Affiliate Specialist to own our Affiliate Network (CJ) end-to-end. You'll be<br>the day-to-day operator and strategic driver of our affiliate channel — managing agency<br>relationships, building a high-quality publisher portfolio, securing premium placements, and<br>scaling program performance. This is a hands-on role for someone who thrives in the details<br>while keeping an eye on growth.<strong><u><br><br>Responsibilities:<br>Program Management</u></strong></p>
<ul>
<li>Own the Commission Junction platform: campaign setup, tracking, creative assets, commission structures, and reporting.</li>
<li>Serve as the primary point of contact for our affiliate agency partner(s), running weekly syncs, setting priorities, and holding them accountable to performance targets.</li>
<li>Monitor program health across key metrics — EPC, conversion rate, ROAS, incrementality — and surface insights and recommendations to leadership.</li>
</ul>
<p><strong><u>Publisher Development</u></strong></p>
<ul>
<li>Vet, recruit, and onboard new publishers aligned with Comfrt's brand and customer profile (content, loyalty, CLOs, and sub-affiliate channels).</li>
<li>Audit the existing publisher mix regularly; deactivate underperformers and prioritize partners driving quality traffic.</li>
<li>Build and maintain strong publisher relationships to secure editorial features, dedicated sends, and high-visibility placements.</li>
</ul>
<p><strong><u>Placements & Activations</u></strong></p>
<ul>
<li>Negotiate and execute paid placements, newsletter features, and promotional integrations with top-tier publishers.</li>
<li>Collaborate with brand and creative teams to develop co-branded assets, content articles, and offers that resonate with affiliate audiences.</li>
<li>Manage a promotional calendar, coordinating affiliate-exclusive deals and seasonal pushes across the publisher base.</li>
</ul>
<p><strong><u>Growth & Optimization</u></strong></p>
<ul>
<li>Identify gaps and opportunities within affiliate networks — new publisher categories, commission incentives, seasonality plays — and build a roadmap to capture them.</li>
<li>Test commission structures, landing pages, and creative to continuously improve conversion and program efficiency.</li>
<li>Contribute to budget planning and forecasting for the affiliate channel.</li>
</ul>
<p><strong><u>Qualifications:</u></strong></p>
<ul>
<li>2–4 years of experience in affiliate marketing, with hands-on ownership of affiliate agencies like CJ</li>
<li>Solid understanding of affiliate economics: EPC, commission tiers, attribution windows, incrementality.</li>
<li>Experience managing or coordinating with affiliate agencies and/or external partners.</li>
<li>Proven ability to recruit, vet, and grow a publisher base — not just maintain one.</li>
<li>Strong analytical skills; comfortable pulling and interpreting data in affiliate networks, BI tools, etc.</li>
<li>Excellent written and verbal communication — you can write a compelling publisher pitch and present results to leadership, as well as negotiate rates with publishers</li>
<li>Organized and self-directed; you can manage multiple publisher relationships and timelines without dropping balls</li>
<li>Ability to report on performance and share out insights crossfunctionally</li>
<li>Experience with Asana, issuing tickets for creatives requested by publishers</li>
<li>Responsive to emails and Slack messages</li>
<li>Familiar with Google Sheets</li>
<li>Insight into creatives (ad copy, statics) and what drives performance within brand guidelines</li>
</ul>
<p><strong><u>Nice to Have:</u></strong></p>
<ul>
<li>Experience with additional affiliate networks (Impact, ShareASale, Rakuten).</li>
<li>Understanding of MTA measurement solutions (Northbeam)</li>
<li>Experience with UTM set up and tracking</li>
<li>Background in DTC or e-commerce, particularly in fashion apparel or home</li>
</ul>
<p><strong><u>What Success Looks Like in One Year:</u></strong></p>
<ul>
<li>Publisher portfolio audited, cleaned up, and expanded with quality partners across priority categories.</li>
<li>Agency relationship structured with clear KPIs and regular reporting cadence.</li>
<li>Placement strategy in place with recurring features secured at top publishers.</li>
<li>Program revenue and ROAS trending up quarter-over-quarter.</li>
</ul>
<p><u><strong>Why Join Comfrt?</strong></u></p>
<ul>
<li>Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.</li>
<li>Work in a supportive, creative environment where your ideas and growth are valued.</li>
<li>Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products! </li>
<li>Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.</li>
</ul>
<p><em>Comfort is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.</em></p>
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