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ME
Receptionist
Meta · Washington, DC, United States
About The Role
Receptionist
3 months (Temp to Hire)
Washington, DC (onsite)
Mon-Fri, 8:30am - 5:30pm
- Provide exceptional reception and administrative support within a legal office environment.
- Greet and assist visitors, employees, law partners, paralegals, and legal administrative assistants with a professional and service-focused approach.
- Answer and handle incoming calls while maintaining professional communication and telephone etiquette.
- Provide administrative, clerical, hospitality, meeting, and customer service support as needed.
Responsibilities
- Meet and greet all visitors and employees, providing a professional welcome and excellent customer service.
- Answer and route incoming telephone calls while following professional phone etiquette.
- Schedule meeting rooms and ensure rooms have required supplies, beverages, and video conferencing equipment before meetings.
- Support meetings by arranging meals, food, drinks, coffee, and water as needed.
- Run daily reports and provide approved value-added services.
- Perform clerical and administrative duties, including preparing documents, maintaining files and calendars, scheduling appointments and meetings, and assisting with deadlines.
- Prepare legal documents and correspondence from draft or dictated text as required.
- Perform clerical duties requiring knowledge of legal procedures and terminology.
- Maintain an organized, clean, and professional lobby, workspace, supply room, and supply closets.
- Order and organize office supplies when necessary.
- Maintain visitor and guest security procedures.
- Monitor attorney and staff whereabouts to appropriately handle calls, visitors, and questions.
- Assist with issuing and tracking customer property, including ID badges, cellular phones, phone/address books, and company directories.
- Serve as a firm concierge by assisting guests, clients, and staff with local information such as restaurants, coffee shops, and other nearby services.
- Build professional relationships with clients and employees within the firm.
- Learn and follow the firm’s culture, expectations, key personnel, and workplace procedures.
- Maintain a professional appearance and provide a professional experience for all visitors.
- Participate in company and community service events, firm initiatives, and philanthropic activities.
- Provide value-added services as approved by the Site Manager/Supervisor.
- Perform other duties as assigned.
Requirements
- High school diploma required.
- 3 years of related business experience preferred, with strong preference for administrative and switchboard experience, particularly in a law firm or legal environment.
- Associate or Bachelor’s degree preferred.
- Proficiency with MS Office Suite, specifically Word and Excel.
- Excellent customer service and communication skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks simultaneously and meet deadlines.
- Professional appearance and business attire required.
- Professional and polished communication style.
- Ability to work with technical equipment, including video conferencing equipment.
- Computer literate.
- No driving required.
- First interview will be virtual; second interview will be in person.
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