Technical Account Manager

<div class="content-intro"><div class="elementToProof">
<p>Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.</p>
</div></div><h4>About the Role</h4>
<p>Currently, we are looking for a <strong>Technical Account Manager</strong>. <span data-contrast="none">The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="none">The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"><strong>Location:</strong> Based in <strong>Ankara</strong> (Work from Home combined with face-to-face customer visits)</span></p>
<h4>What You'll Do</h4>
<ul>
<li><span data-contrast="none">Provide input to the writing of proposals and Statements of Work</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Assist with assessment and design of solutions</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> as well as post-installation issues</span></li>
<li><span data-contrast="none">Assist with Veeam Software solution implementation effort estimation</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Create white papers, solutions guides, best practices, custom documentation, etc.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Deliver onsite knowledge transfer on Veeam Software solutions</span></li>
<li><span data-contrast="none">Document configuration and completed activities</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Analyse installed environments and guide optimal Veeam Software configurations</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Facilitate communication between client and Veeam support</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Provide input for improvement of process and documentation</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Overnight travel to meet company goals and objectives</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<h4><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">What You'll Bring: </span></h4>
<ul>
<li><span data-contrast="none">Bachelor’s Degree in technology required (A combination of education and experience will be considered)</span></li>
<li><span data-contrast="none">VMware VCP, Microsoft MCSE or equivalent experience</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Prince 2, ITIL, PMP,  or equivalent experience</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Hands-on experience with Veeam’s Core products</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Proven Consulting and Project Management  experience</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Excellent communication, interpersonal and relationship-building skills</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Experience with Data Management, Data Protection, Data Analytics</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Extensive experience with Data Center, Business Continuity and Operating Systems</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Experience successfully managing multiple simultaneous projects and accounts</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Working knowledge of Cloud technologies, capabilities, and protocols</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Business proficient in Turkish and English</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<h4>What You'll Get:</h4>
<ul>
<li data-uuid="c6adfa61-6d14-4f45-9619-89a4dfe41b3e">24 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares</li>
<li data-uuid="3f50976b-8263-4b5d-a09b-7049fae74673">Private medical, dental, and optical insurance for employees and dependents</li>
<li data-uuid="87d3c465-6ccb-4014-946a-41d833342f9b">Life and disability insurance with enhanced coverage</li>
<li data-uuid="cc2f0caa-542c-48b0-b61d-ba46d7a2cb4e">Mandatory personal pension plan with employer contributions</li>
<li data-uuid="379b8acd-04e0-4f01-8e28-456d9df53b35">Monthly home office allowance for remote work support</li>
<li data-uuid="1ffd939e-9caa-4c4b-86a1-a2f961e9ec95">Monthly commuter allowance for business-related travel</li>
<li data-uuid="d8e2a26d-eca9-409d-a226-09cbc7b7381c">Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning</li>
</ul>
<p> </p>
<p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Please note: If an applicant is permanently located outside of the Türkiye, Veeam reserves the right to decline the application for this position. <span data-teams="true">#LI-CA1</span> #LI-REMOTE</span></p><div class="content-conclusion"><div data-pm-slice="1 1 ["ul",null,"li",{"style":null,"checked":null,"value":null,"displayValue":null,"backgroundColor":null,"color":null,"listStyleType":null}]" data-en-clipboard="true">
<p data-local-id="56095010243a" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true" data-pm-slice="1 1 []"><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">Veeam Software is an equal opportunity employer</strong> and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.</p>
<p>Personal data collected during the recruitment process will be processed in accordance with our <a href="https://www.veeam.com/legal/recruiting-privacy-notice.html">