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Insights Consultant - MATERNITY COVER - FRENCH speaking

Cision · Remote, United Kingdom

RemoteImported listingcontractabout 16 hours ago

About The Role

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<div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. </strong></span></div>
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<div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. </strong></span></div>
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<div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Empower your impact at Cision. Be seen, be understood, be you. </strong></span></div>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>The role</strong></span></p>
<p class="isSelectedEnd"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">As an <strong>Insights Consultant,</strong> you will be responsible for managing a portfolio of client accounts, building strong relationships, and ensuring customers receive maximum value from their insights programme. Acting as the main point of contact, you will work closely with clients to understand their business objectives, provide strategic guidance, resolve challenges, and identify opportunities to strengthen the partnership.</span></p>
<p class="isSelectedEnd"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You will collaborate with our Rapid Intelligence and Media Intelligence teams to ensure deliverables are accurate, insightful, and aligned with client expectations. By coordinating internal stakeholders and maintaining high editorial and service standards, you will play a key role in delivering an excellent customer experience.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You will also develop a strong understanding of each client's evolving needs, proactively identifying risks and growth opportunities, and sharing these insights with internal stakeholders to support client retention, renewals, and upsell opportunities.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Duties and responsibilities</strong>:</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><em>The role is defined, but not limited to, the following:</em></span></p>
<h3 style="padding-left: 40px;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Client & Account Management</span></h3>
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<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build and maintain strong, trusted relationships with clients, acting as a strategic partner and helping them achieve their business goals through Cision Insights solutions.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Manage regular communication with client teams via email, phone, and occasional in-person meetings to understand their needs, align on service expectations, and ensure a high-quality customer experience.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Act as the link between clients and internal teams, identifying and resolving issues quickly, whether related to service delivery, editorial quality, or contractual requirements.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with teams across Cision to ensure clients receive a seamless experience across all areas of the business.</span></li>
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<h3 style="padding-left: 40px;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Contract Management & Commercial Support</span></h3>
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<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support client renewals by managing account information, tracking service scope, and contributing to proposals, statements of work (SOWs), and contract documentation.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Identify opportunities to strengthen client relationships, support retention, and contribute to account growth through renewals and upsell opportunities.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Partner with internal stakeholders to proactively identify client risks, opportunities, and actions required to support long-term success.</span></li>
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<h3 style="padding-left: 40px;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Insights Delivery & Editorial Support</span></h3>
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<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Develop a strong understanding of Cision Insights delivery processes and support client projects through research, writing, editing, and quality checks where required.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work collaboratively with delivery teams to ensure insights and outputs meet client expectations and maintain high editorial standards.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support ad-hoc client requests and help resolve delivery challenges when needed.</span></li>
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<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Essential Skills and Experience:</strong></span></p>
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<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Bachelor’s degree or equivalent experience.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience in PR, communications, journalism, English, marketing, or a related field is desirable.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong written and verbal communication skills, with the ability to create clear, accurate, and engaging content.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent attention to detail and commitment to delivering high-quality work.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong presentation and stakeholder management skills, with the ability to communicate effectively with clients and senior stakeholders.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience building relationships, influencing stakeholders, and resolving client challenges in a customer-facing environment.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong analytical and problem-solving skills, with the ability to identify issues and develop practical solutions.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">A proactive, self-motivated approach with the ability to work independently, prioritise tasks, and know when to seek support.</span></li>
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<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What do we offer</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include:</span></p>
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<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Cision Group Personal Pension Scheme</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Life Assurance</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Healthcare cash plan</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Dental Insurance</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Private Medical Insurance (For directors and above only)</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Gym Subsidy</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Cycle to Work</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Discounted Dining</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Virtual GP</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Employee Assistance Programme (EAP)</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Eye Care Test</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Cision Global Charitable Giving Program</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">BenefitHub (Retail discounts)</span></li>
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<p data-start="0" data-end="103" data-is-last-node="" data-is-only-node=""><strong><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">This position is fully remote, and the working hours are Monday to Friday, from 08:30 to 17:00 UK time.</span></strong></p>
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<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>#LI-Remote</strong></span></p>
<div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-teams="true">Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including <a id="menurjlm" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=1582545697&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D279553938%26u%3Dhttps%253A%252F%252Fwww.cision.com%252F%26a%3DCisionOne&a=CisionOne" target="_blank"><strong>CisionOne</strong></a>, <a id="menurjlo" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=3012343804&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D3402596191%26u%3Dhttps%253A%252F%252Fwww.brandwatch.com%252F%26a%3DBrandwatch&a=Brandwatch" target="_blank"><strong>Brandwatch</strong></a>, and <a id="menurjlq" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=1961299488&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D160139869%26u%3Dhttps%253A%252F%252Fwww.cision.com%252Fpr-distribution-and-placement%252Fprnewswire%252F%26a%3DPR%2BNewswire&a=PR+Newswire" target="_blank"><strong>PR Newswire</strong></a>, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.</span></div>
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<div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the <a class="postings-link" href="https://www.ceoaction.com/ceos/?Page=1&CompanyLetters=C&Sort=Alphabetical">CEO Action for Diversity & Inclusion™ pledge</a> and named a “Top Diversity Employer” for 2021 by <a class="postings-link" href="https://diversityjobs.com/">DiversityJobs.com</a>.</span></div>
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<div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.</span></div>
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<div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email hidden]</span></div>
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<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.</span></p>
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<div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Please review our <a class="postings-link" href="https://www.cision.com/careers/cision-candidate-privacy-notice/">Global Candidate Data Privacy Statement</a> to learn about Cision’s commitment to protecting personal data collected during the hiring process. </span></div>
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