Site Reliability Engineer at Proton — Taipei, Taiwan

About The Role

&lt;p data-renderer-start-pos=&quot;3&quot; data-local-id=&quot;fd2168cf107d&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;About Proton &lt;/strong&gt;&lt;/p&gt;
&lt;p data-renderer-start-pos=&quot;18&quot; data-local-id=&quot;384391c2485b&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Join Proton and build a better internet where privacy is the default&lt;/strong&gt;&lt;/p&gt;
&lt;p data-renderer-start-pos=&quot;88&quot; data-local-id=&quot;70873c53c148&quot;&gt;Proton was founded in 2014 by scientists from CERN on a simple truth: &lt;strong data-renderer-mark=&quot;true&quot;&gt;privacy is a fundamental human right&lt;/strong&gt;. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!&lt;/p&gt;
&lt;p data-renderer-start-pos=&quot;518&quot; data-local-id=&quot;bb6a25ba35fe&quot;&gt;We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects &lt;a class=&quot;_2hGPVj98eZ _2i3C1kYbGa _2kH23qT6kp _1ubuxonXvL _34b3D2vc3e _1NDpvb6wH8 _2wtOC9vc3e _3e11vU6wH8 _0hSAgbHZdu _00uqCY98eZ _3xtjKN0Rl6 _0H9qDF6wH8 _24h04i2Njc _1mT5xdRAKS _0WKd3G4z3T _0bjKvDcjp5 _1UtDYzM7Tp _32C2rk98eZ _0i9AWA0Rl6 _0mm6KQ6wH8 _10n1R5M7Tp _0DCa9D98eZ _3932vvYbGa _02cRtH6wH8 _0clgaMM7Tp _3WzCGi98eZ _0NqVRtYbGa _3BKYwu6wH8 _0CMRbkAwSC _2nTuUYWfPD _3ADzdEWfPD _1warJ9WfPD _4scvAwWyeI&quot; href=&quot;https://proton.me/community/open-source&quot; data-renderer-mark=&quot;true&quot; data-is-router-link=&quot;false&quot; data-testid=&quot;link-with-safety&quot;&gt;here&lt;/a&gt;!&lt;/p&gt;
&lt;p data-renderer-start-pos=&quot;94&quot; data-local-id=&quot;f9e2e69271c4&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;The team&lt;/strong&gt;&lt;/p&gt;
&lt;p data-renderer-start-pos=&quot;104&quot; data-local-id=&quot;6fe338e14fe0&quot;&gt;We believe in small empowered teams that focus on delivering large impact. This requires strong engineers with product engineering mindset who can collaborate well, take ownership, and do whatever is needed to achieve our ambitious goals. Join a global team to shape Proton Meet, which was launched in March 2026 to provide free encrypted video calls for all.&lt;/p&gt;
&lt;h1 id=&quot;id-202310JobPostAdjustments-SiteReliabilityEngineer(MSA)&quot;&gt;&lt;/h1&gt;
&lt;p&gt;&lt;strong&gt;What you will do&lt;/strong&gt;&lt;/p&gt;
&lt;p data-renderer-start-pos=&quot;985&quot; data-local-id=&quot;4e8ca09cf908&quot;&gt;You will be responsible for the operational excellence of Proton Meet, which must run reliably 24/7 and scale with increasing traffic and complexity. You will work on research, development, load testing, and rollout of new services and infrastructure. You will work with SWE&#39;s to make sure systems have proper logging, monitoring, alerting, and on-call&#39;s. You must be great at debugging and figuring out problems that inevitably come up in production.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Job requirements&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li data-renderer-start-pos=&quot;952&quot; data-local-id=&quot;9f9a5c2077ac&quot;&gt;Deep experience with Linux systems and Internet technologies (DNS, TLS, HTTP, WebSockets)&lt;/li&gt;
&lt;li data-renderer-start-pos=&quot;1045&quot; data-local-id=&quot;1c7ea0ed2c67&quot;&gt;Deep experience with infrastructure automation (Puppet, Terraform, Kubernetes)&lt;/li&gt;
&lt;li data-renderer-start-pos=&quot;1127&quot; data-local-id=&quot;3cff7b623a8c&quot;&gt;Experience managing load balancing (HAProxy), &amp;nbsp;data storage (PostgreSQL) and messaging systems (NATS)&lt;/li&gt;
&lt;li data-renderer-start-pos=&quot;1231&quot; data-local-id=&quot;16b860df413d&quot;&gt;Experience with AI agents for coding, incident response, and stress testing&lt;/li&gt;
&lt;li data-renderer-start-pos=&quot;1310&quot; data-local-id=&quot;c58de17ff910&quot;&gt;Able to operate in a fast environment with teammates in other continents and take on-call&#39;s&lt;/li&gt;
&lt;li data-renderer-start-pos=&quot;1405&quot; data-local-id=&quot;f9a29ca02bb6&quot;&gt;Excellent English communications, both written and spoken&lt;/li&gt;
&lt;li data-renderer-start-pos=&quot;1466&quot; data-local-id=&quot;5988bd4edd66&quot;&gt;Bonus for experience with WebRTC and real-time streaming&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Offer&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Office First:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Technology:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Food:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;Lunch and snacks are provided by Proton every day at our offices.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Transport:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/strong&gt;We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Stock Options:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;At Proton, we are all owners of the company and you get stock options when you join us.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Flexible Working:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/strong&gt;You can define your own working hours as long as it works with team meetings.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Learning and Development:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Employee Benefits:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Work that Matters:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact &lt;a href=&quot;https://proton.me/about/impact&quot;&gt;here&lt;/a&gt;.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Our Commitment to Diversity and Inclusion&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.&lt;/p&gt;
&lt;p&gt;If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;