Product Designer & UX Researcher at PlayStation Global

About The Role

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;Why Sony Interactive Entertainment?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.&lt;/p&gt;&lt;/div&gt;&lt;h1&gt;&lt;span style=&quot;color: #000000;&quot;&gt;&lt;strong&gt;Product Designer &amp;amp; UX Researcher&lt;/strong&gt;&lt;/span&gt;&lt;/h1&gt;
&lt;h3&gt;&lt;span style=&quot;color: #000000;&quot;&gt;&lt;strong&gt;Waterloo, ON&lt;/strong&gt;&lt;/span&gt;&lt;/h3&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;color: #000000;&quot;&gt;&lt;strong&gt;Why PlayStation?&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;color: #000000;&quot;&gt;PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;color: #000000;&quot;&gt;PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;color: #000000;&quot;&gt;The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;color: #000000;&quot;&gt;&lt;strong&gt;Build what’s next for players.&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;color: #000000;&quot;&gt;We’re a startup inside Sony PlayStation. Fast-moving, experimental, and highly ambitious. Backed by the scale, resources, and trust of Sony Interactive Entertainment.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;color: #000000;&quot;&gt;We’re building new mobile and web experiences that help gamers connect, discover, and play together in better ways. This is a rare opportunity to design at startup speed and drive huge impact inside the largest gaming company in the world.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;color: #000000;&quot;&gt;If you thrive in zero to one environments, love shaping product direction, and care deeply about craft, systems, and the user experience - we want to talk.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;&lt;span style=&quot;color: #000000;&quot;&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Plan and conduct research activities such as user interviews, concept testing, usability studies, surveys, and competitive reviews.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Synthesize qualitative and quantitative findings into clear insights and actionable product recommendations.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Work with Product and Engineering to understand requirements, technical constraints, and opportunities.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Use research and feedback to iterate on designs and improve usability, accessibility, performance, and consistency.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Create user journeys, wireframes, prototypes, interaction patterns, and high-fidelity designs.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Contribute to shared design systems, components, and standards.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Participate in design critiques and collaborate with teammates to strengthen the quality of the work.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Communicate design rationale and research findings clearly to cross-functional partners and stakeholders.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Support product experiments and help evaluate outcomes using user feedback and product data.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;&lt;span style=&quot;color: #000000;&quot;&gt;&lt;strong&gt;Requirements&lt;/strong&gt;&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;BA/BS in Interaction or Product Design, Human Factors, or equivalent practical experience.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;2+ years of professional experience in product design, UX design, UX research, or a related role.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;A portfolio or case studies that show your design process, research approach, and contribution to shipped or tested digital experiences.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Experience designing consumer-facing mobile or web products; mobile-first experience is a plus.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Working knowledge of user-centred design and research methods, including interviewing, usability testing, synthesis, and insight communication.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Strong interaction and visual design fundamentals, with attention to clear, intuitive experiences.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Proficiency with Figma, including components, auto layout, and prototyping.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Ability to collaborate effectively, receive feedback, and work through ambiguity with support from teammates.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Clear, concise communication and presentation skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Strong product intuition, with the ability to balance speed, experimentation, and long-term quality.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;&lt;span style=&quot;color: #000000;&quot;&gt;&lt;strong&gt;Bonus&lt;/strong&gt;&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Interest in or knowledge of player behaviours, gaming culture, and industry trends.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Experience with social, community, or network-driven products.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Strong experimentation mindset (A/B testing, metrics-informed iteration).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Familiarity with accessibility and inclusive design practices.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;color: #000000 !important;&quot;&gt;&lt;span style=&quot;color: #000000;&quot;&gt;Experience contributing to a design system.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-pay-transparency&quot;&gt;&lt;div class=&quot;pay-input&quot;&gt;&lt;div class=&quot;description&quot;&gt;&lt;p&gt;&lt;em&gt;&lt;span data-teams=&quot;true&quot;&gt;At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.&lt;br&gt;&lt;br&gt;Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.&amp;nbsp;&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;&lt;div class=&quot;title&quot;&gt;The estimated Ontario base pay range for this role is listed below.&lt;/div&gt;&lt;div class=&quot;pay-range&quot;&gt;&lt;span&gt;$121,900&lt;/span&gt;&lt;span class=&quot;divider&quot;&gt;&amp;mdash;&lt;/span&gt;&lt;span&gt;$171,900 CAD&lt;/span&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p class=&quot;p1&quot;&gt;Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.&lt;/p&gt;
&lt;p class=&quot;p1&quot;&gt;Please refer to our&amp;nbsp;&lt;a href=&quot;https://www.playstation.com/legal/careers-privacy-notice/&quot; target=&quot;_blank&quot;&gt;