Retail Sales Associate - Part Time

<p><span style="color: rgb(247, 172, 35);"><strong>JOB SUMMARY</strong></span></p>
<p><span data-contrast="auto">The Wellness Advisor </span><span data-contrast="none">will</span><span data-contrast="auto"> be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout. In this role, compliance with applicable state and company regulations will be at the forefront of all tasks.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<p><span style="color: rgb(52, 73, 94);"><strong>We believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth.  As a Wellness Advisor, you will have: </strong> </span></p>
<ul>
<li><span data-contrast="auto">The opportunity to learn fundamental cannabis product knowledge & industry compliance standards.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">The training to navigate different customer interactions and circumstances.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">A unique sales experience leading with a consultative & personalized approach.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service!</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<p><span style="color: #34495e;" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"><strong>Our dispensaries are typically open 7 days a week, and we value flexibility to work across opening and closing shifts, as well as weekends and holidays. Part-time schedules will be 15-25 hours a week, and typically based around peak hours.</strong></span></p>
<p><span style="color: rgb(52, 73, 94);"><span style="color: rgb(247, 172, 35);"><strong>WHO YOU ARE</strong></span></span></p>
<ul>
<li><span data-contrast="auto">You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success!</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">You are resilient and agile! You use</span> <span data-contrast="none">challenges as opportunities to acquire or master skills!</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing.</span></li>
</ul>
<p><span style="color: rgb(247, 172, 35);"><strong>CORE JOB DUTIES </strong></span></p>
<ul>
<li><span data-contrast="auto">Greet customers, ensuring a best-in-class experience.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Assist customers in product selection through education of different cannabis products and their varying impact on the human body.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Apply effective selling and cross-selling techniques to build baskets.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Verify proper documentation and ID for customers.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Label and package customer orders.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Perform accurate cash handling in the company’s Point of Sale system, following Standard Operating Procedures (SOPs). </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Perform routine inventory counts of all products. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Ensure product stock is organized and meets compliance regulations. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Assist managers with organizing sales floor merchandise and product displays.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Ensure security measures and safety compliance in the store according to Company SOPs. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Assist in keeping the store an organized and clean environment for customers and team</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Escalate any employee or customer issues to management.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<p><span style="color: #34495e;"><strong><span style="color: rgb(247, 172, 35);">REQUIRED EXPERIENCE, EDUCATION AND SKILLS</span> </strong></span></p>
<ul>
<li><span data-contrast="auto">High School Diploma or equivalent.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Minimum 1 year experience in customer service; retail or hospitality experience preferred.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li>Flexibility to work shifts that may include opening, closing, weekends, and holidays.</li>
<li><span data-contrast="auto">Excellent customer service skills and ability to engage with customers.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<p><span style="color: rgb(247, 172, 35);"><strong>BENEFITS </strong></span></p>
<p>The company is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. </p></div><div class="title">Pay Range</div><div class="pay-range"><span>$16</span><span class="divider">—</span><span>$16 USD</span></div></div></div>