EMT Services Supervisor

Under general supervision from the Manager EMT Services, the Supervisor, EMT Services, oversees the day-to-day operations of the Emergency Medical Technician (EMT) staff, responds to emergency and non-emergency calls in and around the Yaamava’ Resort & Casino (YRC) and delivers high quality patient care and customer service within the prescribed scope of practice, established protocols, and tribal policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES

1. LeadsEMT team operations, including coordination and maintenance of EMT scheduling.Assistsin the coordination of maintenance and care of EMS treatment rooms and equipment.Managesprogramwhere EMT staff inspect, audit, restock, andmaintainfacility defibrillators and first aid kits.
2. Conductsthorough investigations by analyzing and verifying information using various techniques and interviews.Preparedetailed written reports following departmental guidelines andprovideverbal updates asrequired.Submitsconfidential patient care reports and documentation. Submit patient assessments, and risk management reports, including investigating complaints and procedural or process concerns, anddirectthe resolution of emergency medical performance issues.
3. Responds to emergency calls, begins investigations based on observations, and secures any physical evidence. Follow up with in-depth investigations and reports.
4. Administers emergency medical care to treat patients; performs Basic Life Support (BLS);assistsparamedics with Advance Life Support (ALS) protocols and provides courteous and prompt customer service to the public,employeesand Tribal Citizens.Interviews withpatients and witnesses as needed.
5. Buildrelationships with internal customers, vendors, and law enforcement agencies andprovidespolicy and procedure guidance on emergency medical care. Trains staff and community members in CPR and First Aid.
6. Supports leadership with EMS guidance, offering input on equipment needs, budgeting, and EMS issues specific to the Casino environment.
7. Performs other duties as assigned to support theefficientoperation of the department.

SUPERVISORYRESPONSIBILITIES
Carries out supervisory responsibilitiesin accordance withthe organization’s policies and applicable laws. Responsibilities include interviewing,hiringand training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaintsandresolvingproblems.Makeshiringdecisionsanddesignsindividualdevelopmentplanswith succession planning in mind for all key roles.
EDUCATION,EXPERIENCEANDQUALIFICATIONS
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Associatesof Arts in EMS, Fire Science or related fieldrequired.
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Minimum three (3) years of experience in the field of Emergency Medical Service patient care required.
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Related,relevant,and/ordirectexperiencemaybeconsideredinlieuofminimumeducational requirementsindicatedabove.
KNOWLEDGE,SKILLSANDABILITIES(KSA)
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Principles and practices of emergency medical care.
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Operation and maintenance of emergency medical equipment.
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Safety practices and precautionspertaining towork.
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Basic knowledge of computers and programsto includeMS Office,PowerPointand Outlook.
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Read, understand, and draft departmental policies, rules, regulations, instructions, and literatureas itpertains to emergency medical care.
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Communicates clearly and concisely in English, both orally and in writing, with proper spelling,grammarand punctuation.
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Ability tooperatea two-way radio to communicate with the communications center.
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Analyze situations and adopt a quick,effectiveand responsible course of action.
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Make presentations to a variety of groups.
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Work effectively with other employees and the public.
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Understand and carry out oral and written instructions and explain them to others.
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Maintain confidential information.
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Mustdemonstrateproficiencyin producing well-written documents, including correct spelling, grammar, punctuation, organization, and content. This will be assessed through a written assignment or test during the hiring process.
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Mustsuccessfully complete required in-service training, which includes, but is not limited to, courses in report writing.
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Mustsuccessfully complete a New Employee Orientation training anddemonstrateproficiencyin conducting field interviews andwritingpreliminary investigative reports.
LICENSES,CERTIFICATIONSANDREGISTRATIONS
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At the discretion of the San Manuel Tribal Gaming Commission, you maybe requiredto obtain andmaintaina gaming license.
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​​Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.​
Required:
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EMT-I (Must be valid in State of California)orEMT-P.
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Current AHA CPR Healthcare Provider or equivalent.
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ICS 100-Introduction to ICS.
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ICS 200-Basic ICS.
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IS700 NIMS: An Introduction.
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IS 800The NationalResponse Plan.
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Hazardous Materials First Responder Awareness (CSTI or equivalent).
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Accredited First Aid Instructor (within 1 year of employment).
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Current American Heart Association CPR Instructor (within 1 year of employment).
Preferred:
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Experience working as an EMT at Special Events.
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Occupational Safety and Health Administration (OSHA) Designated Infection Control Officer Training.
PHYSICALREQUIREMENTS/WORKINGCONDITIONS–ENVIRONMENT
The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.
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Primarywork environment is in a variety of settings.
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Work requires travel to attend meetings, trade shows, and conferences.
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Incumbents maybe requiredto work evening,weekendand holiday shifts.
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Must be able to work in a fast-paced, high-demand environment.
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Strength sufficient to exert up to 200 pounds of force occasionally and/or a negligible amount of forcefrequentlyor constantly to lift, carry, push, pull or otherwise move objects and/or move up to 200 pounds occasionally.
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Sedentary work: involves sitting most of the time. Constantlyoperatesa computer and otheroffice productivity machinery, such asa calculator, copy machine, and computer printer.
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Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
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Hearingsufficientto hear conversational levels in person, via videoconference and over the telephone.
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Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings,via videoconference and over the telephone.
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Visual acuity that meets the requirements of the position: The workeris required tohave close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees,visitorsor facility.
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Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter,exitandoperatea motor vehiclein the course oftravel to promotional events, meetings, conferences, tradeshowsandYuhaaviatamof San Manuel Nationproperties.
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Endurancesufficientto sit, walk and stand for extended periods, andmaintainefficiency throughout the entire work shift and during extended work hours.
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The employee may be exposed to fumes or airborneparticlesincluding secondhand smoke.
Reasonable accommodation will be made in compliance with all applicablelaw.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!