Inside Sales - Project Orders

<p><strong>What you’ll do:</strong></p>
<ul>
<li>Work independently to service the needs of our customers, both internally and externally.</li>
<li>Responsible for all actions related to orders with nuclear source holders, Approval Drawing Orders & orders that require special payment terms (L/C; Progress Payment; Bank Guarantee).</li>
<li>Recommend further review from Inside Sales – Technical or Inside Sales – Projects to clarify order model and/or pricing issues when required.</li>
<li>Identify documentation requirements such as quality plans, spare parts lists, drawings, manuals and production plans.</li>
<li>Create and assemble final customer submittals, including data books.</li>
<li>Understand contract terms and apply them against the order fulfillment process using CRM system and other documented processes.</li>
<li>Provide engineering assistance and facilitate development of bills of material by engineering design group when special engineering is required.</li>
<li>Initiate resolution for all credit holds via contact with Accounting. Coordinate Cash in Advance order with Accounting.</li>
<li>Coordinate requirements between production, licensing, logistics, field service, and customers to ensure on-time and accurate order fulfillment and payment.</li>
<li>Initiate fulfillment planning process (includes Letters of Credit, bonds, inspection requirements, special packaging, logistics, etc.).</li>
<li>Acknowledge orders per customer instructions via required documents or electronic systems.</li>
<li>Complete and maintain Manufacturing Schedule and Progress Reporting per customer requirements.</li>
<li>Schedule and oversee (if required) customer inspection with quality department.</li>
<li>Authorize and enforce customer shipments from storage.</li>
<li>Track orders and generate invoices for order released to ship through CRM system.</li>
</ul>
<p><strong>What you'll need:</strong></p>
<ul>
<li>2 year degree, preferably in a Technical field,</li>
<li>AND related customer service and/ project management experience.</li>
<li>OR equivalent combination of education and experience.</li>
<li>Proficiency in Microsoft Office products.</li>
</ul>