Coordinator, Communications

This position works within the Student Affairs communications team along with the Public Relations and Marketing teams in a fast-paced, dynamic environment to advance the vision of Student Affairs and support strategic goals. This role plays a key part in shaping how Student Affairs tells its story, engages students, and advances divisional priorities.
The coordinator collaborates in a cross-divisional and cross-institutional approach to support the development, coordination and execution of strategic marketing and communications initiatives. The coordinator will take a student-centered approach to promote programs, services and resources that contribute to a supportive, engaging campus environment. Through intentional messaging, content creation, and brand alignment, this role helps enhance the student experience, increase awareness and support the holistic success of students.
Characteristics of a successful candidate:
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Integrity, kindness, creativity, innovation, along with the capacity to inspire others.
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Ability to serve with agility; important to lead, listen, and serve with a high level of energy.
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A commitment to practicing open communication and inspiring trust.
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Desire to collaborate with colleagues and engage in a culture that rewards teamwork.
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Demonstrated sincere enjoyment from working in support of students.
Primary Duties and Responsibilities
Communications Production and Coordination
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Coordinate content development and production for assigned division communications and promotional projects.
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Develop and edit clear, engaging, and grammatically correct messaging for a variety of media including print collateral, digital assets, web pages, emails, etc.
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Assist with development of press releases.
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Assist with creating, preparing, scheduling and publishing assigned content on division social media accounts.
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Create and assist with multimedia assets.
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Effectively partner with Public Relations and Marketing, Govs Print, licensing, and other university communications teams.
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Ensure communications are consistent with university and division branding, voice, style, accessibility standards, procedures and guidelines.
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Assist with regular maintenance and updates of webpages.
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Assist with the development and implementation of communications campaigns that increase awareness of and engagement with Student Affairs programs, services and initiatives.
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Strengthen consistency and alignment of divisional messaging across platforms.
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Maintain project tracking information and compile monthly reports on communications team project volume, completed work and progress on team projects by established deadlines.
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Maintain project management documents, shared communication assets, files and related documentation to support project coordination and continuity.
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Evening and weekend work may be required at times.
Department and Division Leadership
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Maintain regular communications with the director regarding project status, priorities, deadlines, emerging issues and opportunities to improve communications processes to fulfill goals.
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Openly collaborate and participate with Student Affairs communications team.
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Collaborate with division departments on communications requests.
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Effectively manage job related priorities and deadlines for deliverables.
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Participate in related professional organizations for continuing development and other professional development opportunities.
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Participate in and support division-wide activities, programs and initiatives as appropriate.
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Other projects and duties as assigned.
Knowledge, Skills and Abilities
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Knowledge of marketing, public relations and communications principles, practices and techniques for engaging diverse audiences.
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Strong verbal and written communication, editing and proofreading skills with attention to detail.
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Knowledge of accessibility standards and their application to communication materials.
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Knowledge and application of Associated Press style and established university and division branding, style and communication guidelines.
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Proficiency with digital design and multimedia software.
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Ability to effectively use web technology, Adobe Creative Suite, Microsoft Office, Basecamp and other related software platforms.
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Ability to develop effective, audience-centered promotional materials and digital content.
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Ability to work independently and collaboratively in a fast-paced environment and adapt to shifting priorities.
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Ability to manage and meet competing priorities and deadlines.
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Ability to provide guidance and day-to-day direction to student interns or student assistants.
Required Minimum Qualifications
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Bachelor’s degree in communications, public relations, marketing, or related field.
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At least one (1) year of relevant experience in communications, marketing, public relations, or related area.

Preferred Qualifications

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Master’s degree in communications, public relations, marketing, or related field.
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At least two (2) years of progressively relevant experience in communications, public relations, marketing, or related area.
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Experience with communications in a higher education setting
Physical Requirements
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly moving objects.