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FE
Senior Account Manager
Fa Eocc Saasfaprod1 · Buffalo, NY, United States
About The Role
Key Responsibilities
- Strategic Account Ownership: Serve as the primary relationship owner for the company's largest OEM defense accounts, developing account plans that align customer program roadmaps with company capabilities.
- Revenue Growth: Meet or exceed annual sales targets and bookings goals through renewal, expansion, and new program capture within assigned accounts.
- Program Capture & Business Development: Identify, qualify, and pursue new program opportunities within existing OEM relationships and adjacent business units; support proposal development, pricing strategy, and contract negotiations.
- Cross-Functional Coordination: Partner closely with Engineering, Program Management, Quality, and Operations to ensure OEM requirements (specs, certifications, delivery schedules, AS9100/ITAR compliance, etc.) are met and communicated internally.
- Contract & Pricing Negotiation: Lead commercial negotiations including long-term agreements (LTAs), pricing, terms and conditions, and volume commitments with OEM procurement and supply chain teams.
- Forecasting & Reporting: Maintain accurate account forecasts, pipeline data, and program status reporting in CRM; provide leadership with regular updates on account health, risks, and opportunities.
- Relationship Management: Build and maintain multi-level relationships across OEM organizations — engineering, program management, procurement, and executive leadership.
- Market Intelligence: Track OEM program timelines, defense budget/appropriations trends, competitor activity, and industry developments (e.g., DoD acquisition programs, FMS opportunities) to inform account strategy.
- Trade Shows & Industry Events: Represent the company at industry conferences, OEM supplier days, and trade shows (e.g., AUSA, GVSETS, MDEX) to strengthen relationships and identify new opportunities.
- Compliance: Ensure all sales activities comply with ITAR/EAR export control regulations, DFARS requirements, and company ethics/compliance policies.
Required Qualifications
- Bachelor's degree in Business, Engineering, or a related field (or equivalent experience).
- 7+ years of sales, business development, or account management experience in the defense/aerospace manufacturing industry, with direct OEM-facing experience.
- Demonstrated track record of managing large, complex accounts and closing multi-year/multi-million-dollar contracts.
- Strong understanding of defense procurement processes, DFARS/FAR regulations, and OEM supply chain requirements.
- Working knowledge of ITAR/EAR export control compliance.
- Excellent negotiation, presentation, and executive-level communication skills.
- Proficiency with CRM systems (e.g., Salesforce) and Microsoft Office/Excel for forecasting and reporting.
- Willingness to travel domestically (and occasionally internationally) up to 30–40%.
Preferred Qualifications
- Existing relationships with major defense OEMs/primes (e.g., Lockheed Martin, General Dynamics, Boeing Defense, L3Harris).
- Technical background in manufacturing processes relevant to the company's product line (e.g., machined components, composites, castings/forgings).
- Experience supporting proposal responses (RFP/RFQ) and long-term agreement (LTA) negotiations.
- MBA or advanced technical degree.
Key Competencies
- Strategic account planning and consultative selling
- Cross-functional leadership and influence without direct authority
- Financial and commercial acumen (pricing, margin, contract structures)
- Resilience and persistence in long sales cycles typical of defense programs
- High integrity and discretion handling sensitive/controlled information
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