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Diner Server
Hard Rock Hotel & Casino Tulsa · Catoosa, OK, United States
About The Role
As a Server, you’ll be the face of hospitality - taking orders, serving meals, and ensuring guests feel valued and cared for throughout their visit. You’ll uphold safety and cleanliness standards, handle financial transactions, and contribute to a fun, friendly, and safe environment. This position requires attention to detail, a positive attitude, and the ability to thrive in a fast-paced setting.
- Serve food and beverages promptly and courteously
- Provide exceptional customer service throughout the guest experience
- Follow alcohol safety protocols, including ID verification
- Maintain cleanliness of assigned stations and shared areas
- Perform pre-bussing and table maintenance during service
- Process guest payments accurately and efficiently
- Promote the “Big Six” values: Fun, Friendly, Quick, Comfortable, Clean, and Safe
- High School Diploma or GED
- Minimum 1 year of serving experience or equivalent combination of education and experience
- Ability to obtain a food handler’s card
- Completion of alcohol awareness training
- Eligibility for a state-issued Alcoholic Beverage License
- Ability to lift up to 50 lbs and stand for extended periods
- Willingness to work varied shifts, including weekends and holidays
- Comfortable working in environments with crowd noise and second-hand smoke
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