Concierge

<div class="content-intro"><p><strong>Company Vision                                                                                                                                                                                            </strong></p>
<p>RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. <strong>Our core purpose is to be of service to great communities and the people who lead them.</strong> We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.</p>
<p>We are problem solvers and business managers who just happen to be in the business of community association management.  Together, we’re capable of so much more. Together, we RISE.</p>
<p><strong>Our Core Values:</strong></p>
<ul>
<li>Honoring Commitments</li>
<li>Precision</li>
<li>Unquenchable Curiosity</li>
<li>Stewardship</li>
<li>Being a Great Partner</li>
<li>Inspire Others with Your Attitude </li>
<li>Finding A Way, despite any obstacles</li>
<li>Taking Ownership</li>
</ul></div><p> </p>
<h1>Concierge</h1>
<p><strong>Location:</strong> 77056<br><strong>Pay Range:</strong> $16.00 per hour<br><strong>Employment Status:</strong> Full-Time</p>
<p> </p>
<h2>Position Overview</h2>
<p>We are looking to hire an effective High-Rise Concierge within a luxury High Rise Condominium setting. The High-Rise Concierge will focus to ensure that each encounter with a resident is coupled with superb customer service. The High-Rise Concierge role is fast paced, demanding and requires a high level of time management and problem-solving skills.</p>
<h2><strong>Key Responsibilities</strong></h2>
<ul>
<li>Demonstrates superior customer service at all times and a genuine desire to serve.</li>
<li>Warmly greets and directs residents and guests arriving to or departing from the property.</li>
<li>Maintains an active presence at the Front Desk. Monitors and announces visitors and controls access to the property. </li>
<li>Reviews access control cameras frequently and reports any suspicious activity according to the Front Desk procedures.</li>
<li>PowerPoint support for reports and presentations</li>
<li>Technology Expert, ready to engage with systems and help homeowners with queries.</li>
<li>Daily walk-throughs of the building to ensure the community is upkept and clean.</li>
<li>Processing incoming mail and outgoing packages, answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events; travel and meeting planning; delivering dry cleaning; and coordinating housekeeping or other community-specific services.</li>
<li>Possesses an in-depth knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance a 5-star residential-living experience.</li>
<li>Maintains familiarity with all community amenities and activities. Gives directions to amenities and events within the property.</li>
<li>Adheres to all Front Desk procedures, including but not limited to reviewing and completing Daily Activity Reports (DAR); completing incident reports for management; and responding to emergency situations.</li>
<li>Undertakes administrative tasks related to the Front Desk.</li>
<li>Ensures that resident and guest concerns are resolved in a professional and timely manner. Reports to Lead Concierge and Regional Director.</li>
<li>Maintains a professional demeanor and polished appearance at all times.</li>
<li>Follows safety procedures and maintains a safe work environment</li>
<li>Performs other job-related duties as directed.</li>
</ul>
<h2><strong>Required Skills and Qualifications</strong></h2>
<ul>
<li><strong>Experience:</strong>
<ul>
<li>High School Diploma or equivalency required; Bachelor’s in Hospitality Management or Business Administration desired.</li>
<li>A minimum of one year of high-end/luxury hospitality or property management experience is preferred.</li>
</ul>
</li>
<li><strong>Skills: </strong> 
<ul>
<li>Must possess excellent verbal and written communication skills.</li>
<li>Must possess strong organizational skills with the ability to effectively manage multiple priorities at once.</li>
<li>Must be friendly and courteous, and enjoy working with a variety of people while maintaining a professional demeanor.</li>
<li>Must be a team player with a strong work ethic.</li>
<li>Proficiency in Microsoft Office and Information Systems.</li>
</ul>
</li>
<li><strong>Other Requirements:</strong> 
<ul>
<li>Ability to lift 30-50 pounds.</li>
<li>Ability to work in an upright standing or sitting position for long periods of time.</li>
</ul>
</li>
</ul>
<div class="jd-section-job-type">
<h2 class="jd-description-text">Additional Information </h2>
<ul>
<li class="jd-description-text"><strong>Schedule:</strong>
<ul>
<li class="jd-description-text"><span data-teams="true">Wednesday through Sunday 4pm to 12am</span></li>
</ul>
</li>
<li class="jd-description-text"><strong>Pay Range:</strong> $16.00 per hour</li>
</ul>
</div>
<p> </p><div class="content-conclusion">
<h3><strong>Why Join Rise AMG?</strong></h3>
<p>At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As a Rise employee, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community.</p>
<p>Ready to take the next step in your career? <strong>Apply now</strong> to join the Rise AMG team and be part of a company dedicated to excellence in property management.</p>
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