Claims Examiner

Currently, Chubb is seeking a Workers Compensation Lost Time Claims Examiner in our Alpharetta office.
MAJOR DUTIES & RESPONSIBILITIES:
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Deliver superior customer service and satisfaction through effective interactions with insureds, claimants, agents, underwriters, and others.
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Contribute to collaborative environment by consistently demonstrating teamwork, high motivation, behavior and effort to achieve goals and objectives.
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Provide accurate and timely expense and loss assessments on Lost Time claims.
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Timely and appropriately communicate with internal and external customers relative to account trends, issues, and claim activity.
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Consistently demonstrate fundamentally sound claim handling by achieving compliance in the areas of investigation, coverage, loss assessment, and case management.
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Ensure the establishment, documentation, and execution of appropriate strategies to bring early resolutions to assigned claims.
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Recognize and properly address coverage issues, potential fraud, and subrogation; follow guidelines and completion of reporting forms.
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Keep all files on a current diary system in order to monitor new developments, follow up on requests, update management and respond to all other diary activities in a timely manner.
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Provide guidance and direction to team members with the ultimate goal of managing and resolving a claim.
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A personal commitment to superior performance that adds value to our company.
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An ability to work effectively with a wide variety of people.
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An aptitude for evaluating, analyzing and interpreting information.
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Excellent organizational skills a must.
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The ability to multi-task along with proven time management and organizational skills.
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An ability to work well in teams.
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Demonstrated critical thinking and decision making ability.
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Excellent verbal and written communication skills.
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EDUCATION/EXPERIENCE:
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Adjuster's license to handle Workers Compensation claims is required and/or must be obtained immediately after hire date.
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Bachelor's Degree or equivalent experience preferred.
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Minimum of 3 years of Workers Compensation claim handling required.