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Senior Relationship Manager, Industrials, Client Coverage

National Bank of Kenya · Kenya

Client RelationsImported listingfull-timeabout 5 hours ago

About The Role

Key Responsibilities

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Implement sector strategy in line with the overall Sector and Division Strategy.
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Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
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Execute client deals in line with developed strategic client plans.
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Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
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Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
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Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
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Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
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Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
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Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
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Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
Education and Experience
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University Degree from a recognized institution.
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Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in Corporate Banking.
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3 years working on Credit and Financial Analysis
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4 years Client Portfolio Management for Industrial related clients.
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Knowledge of Trade and Transaction Banking products
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Digital Savvy and Computer literacy
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Entrepreneurial and Commercial thinking
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Excellent research, analytical, and problem-solving skills.
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Integrity & courage to challenge actions within various business units and the status quo.

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