Sales Executive
Fa Evjm Saasfaprod1 (CX_1003) · United Arab Emirates
About The Role
Role Purpose
To promote and sell new vehicle models while achieving sales and conversion targets, managing customer leads effectively, and delivering a professional and seamless customer experience from initial enquiry through vehicle delivery.
Key Responsibilities:
- Welcome customers professionally and understand their vehicle requirements and preferences.
- Handle all assigned customer leads within the required 30-minute response time.
- Present and explain vehicle features, specifications, performance, benefits, and available options.
- Explain brand services available at the point of sale, including vehicle registration, insurance, and aftersales services.
- Collect all required customer documents to ensure deals are processed and invoiced accurately.
- Monitor and understand market pricing and competitor price movements.
- Recommend suitable accessories and optional equipment based on customer requirements.
- Achieve assigned monthly vehicle sales targets.
- Achieve the required sales conversion rate targets.
- Prepare accurate vehicle quotations, including prices, discounts, financing requirements, and payment options.
- Advise customers on current and upcoming availability of new vehicle models.
- Schedule showroom visits and appointments with potential customers.
- Follow up with live bookings and sales opportunities until vehicle delivery is completed.
- Coordinate vehicle delivery with the Delivery Specialist to ensure a smooth handover.
- Maintain regular communication with customers throughout the sales process.
- Attend product training, sales meetings, and other development sessions to enhance product knowledge and sales performance.
- Maintain accurate customer information, sales orders, and other relevant records in the required systems.
- Maintain a professional appearance and represent the company and brand positively at all times.
- Build strong customer relationships by providing a friendly, professional, and helpful experience.
- Perform other duties and responsibilities as assigned by the Sales Manager.
What We're Looking For:
Experience: Minimum of 3 years of relevant sales experience, preferably within a new-car sales or automotive dealership environment.
Education: Diploma or Bachelor's Degree.
Sales Skills:
- Strong understanding of new-car sales processes and showroom operations.
- Proven ability to achieve sales targets and conversion rates.
- Strong lead management and customer follow-up skills.
- Ability to understand customer requirements and recommend suitable vehicles.
- Good knowledge of vehicle features, specifications, benefits, and accessories.
- Experience preparing quotations, calculating discounts, and explaining financing options.
- Strong negotiation, persuasion, and closing skills.
- Ability to build and maintain long-term customer relationships.
Driving License: Valid UAE Driving License is required.
Software & Computer Skills: Computer literate with the ability to use standard computer applications, CRM/sales systems, and digital customer management platforms.
Languages: Fluency in English is essential; Arabic is preferred.
Why Join Ali & Sons?
At Ali & Sons, we are committed to excellence, innovation, and delivering exceptional customer experiences. As part of one of the UAE's respected and diversified business groups, you will benefit from:
- A professional and customer-focused automotive sales environment.
- Opportunities for product training, learning, and career development.
- Exposure to new-car sales and leading automotive brands.
- A performance-driven culture that values customer service, teamwork, and professionalism.
- Opportunities to develop expertise in automotive retail sales and customer relationship management.
- The opportunity to build a successful career with an established UAE business group.
Ready to Build Your Career with Ali & Sons?
If you are an experienced automotive sales professional with strong customer relationship skills, proven sales and conversion performance, and a passion for new-car sales, apply now and become part of the Ali & Sons team.
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