Revenue Operations Manager
Luminate · Los Angeles, CA, United States
About The Role
<div class="content-intro"><p><span data-olk-copy-source="MessageBody">Luminate is the entertainment industry’s preeminent data and insights partner, serving as the single source of truth for record labels, film studios, talent agencies, and every part of the music and entertainment ecosystem. By aggregating data from over 500 verified sources, Luminate provides customers with the objective validation needed to make critical business decisions and track global market share. While its data famously fuels the Billboard Charts and the Variety Streaming Originals Charts, Luminate’s primary mission is to empower the entertainment industry with essential, accurate and objective data.</span></p></div><p><strong>Luminate Data</strong> is looking for a <strong>Revenue Operations Manager</strong> to bring order, insight, and speed to how our go-to-market teams work. You'll own the systems, data, and processes that connect Sales, Marketing, and Customer Success, making sure the revenue engine runs on clean data, sound process, and reliable reporting. This is an individual-contributor role for someone who's energized by solving operational problems and translating messy reality into scalable systems.</p>
<p><strong>What You'll Do</strong></p>
<p><strong>Systems & AI/Automation (~30% of role)</strong></p>
<ul>
<li>Own and administer our GTM tech stack (Salesforce, ChurnZero, LinkedIn Sales Navigator, Salesloft, Clay, and ZoomInfo) supporting the full sales org's configuration, data hygiene, workflows, and integrations</li>
<li>Identify and implement at least 3–4 AI/automation initiatives per year that measurably cut manual work (e.g., deal qualification, data entry, routine reporting) by 20%+ in affected workflows</li>
<li>Maintain CRM data quality at a 95%+ accuracy/completeness standard through recurring audits, deduplication, and enrichment</li>
<li>Manage the GTM systems roadmap by evaluating, piloting, and rolling out new capabilities as the team scales</li>
</ul>
<p><strong>Analytics & Reporting (~30% of role)</strong></p>
<ul>
<li>Build and maintain dashboards and reports that give leadership a clear, accurate, real-time view of pipeline, forecast, and revenue performance</li>
<li>Turn large, messy data sets into clear, actionable insights that shape GTM strategy and decision-making</li>
<li>Run monthly and quarterly reporting cycles, including pipeline reviews and board-level metrics</li>
<li>Present findings, recommendations, and performance updates to groups including executive leadership</li>
</ul>
<p><strong>Process & Cross-Functional Partnership (~25% of role)</strong></p>
<ul>
<li>Design and document processes for lead routing, opportunity management, quoting, and the deal desk</li>
<li>Partner with Sales, Marketing, and Customer Success leaders to identify bottlenecks and implement fixes that improve funnel conversion and rep productivity</li>
</ul>
<p><strong>Planning Support (~15% of role)</strong></p>
<ul>
<li>Co-lead the annual operating plan (AOP) process, partnering with Finance and Sales leadership to build revenue targets, growth drivers, headcount assumptions, and capacity models</li>
<li>Support territory planning, quota setting, and sales compensation calculations</li>
<li>Maintain rep-level quota and territory documentation, updating it as the org and market evolve</li>
</ul>
<p> <strong>What We're Looking For</strong></p>
<ul>
<li> At least 3–5 years of experience in revenue operations, sales operations, or a related analytics/systems role, ideally at a B2B SaaS or data company</li>
<li>Hands-on experience with Salesforce and tools like LinkedIn Sales Navigator, ChurnZero, Salesloft, Clay, and ZoomInfo</li>
<li>Strong Excel/Sheets skills, with a genuinely analytical mindset. Comfortable taking large data sets and distilling them into clear, actionable insights</li>
<li>Comfortable using AI tools and automation to improve process efficiency, not just doing things the old way</li>
<li>Confident presenting to groups, including executives, and translating data into a clear narrative for non-technical audiences</li>
<li>A track record of building or improving processes in a fast-moving, resource-constrained environment</li>
<li>A bias toward action and ownership; comfortable working independently with minimal oversight</li>
</ul>
<p><strong>Nice to Have</strong></p>
<ul>
<li>    Experience at an early- or growth-stage startup</li>
<li>    Experience in the Music or Film and TV industries</li>
<li>    Exposure to sales compensation design or deal desk processes</li>
</ul>
<p> </p>
<p><strong>As Luminate values in-person collaboration and team cohesion, employees work onsite 4 days a week and 1 day remotely with a focus on maintaining a vibrant and inclusive culture.</strong></p>
<p>Additionally, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.</p>
<p><strong>For candidates based in California:</strong> A good faith estimate of the salary range is $110k-$125k + commission upon hire. We consider your skills and experience, what
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