Analytics Coordinator III - REMOTE

Are you passionate about improving the quality of healthcare?
Are you ready to leverage your talents to make healthcare better for everyone?
Do you want the opportunity to give back to your community?
Do you want to have fun at work?
Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!
Summary
HSAG is nationally recognized as an industry leader in healthcare data analytics, healthcare quality measurement, measure development, and survey research. We are seeking talented, intellectually curious individuals who are interested in beginning or advancing a career in healthcare project management as an Analytics Coordinator within HSAG’s Data Science & Advanced Analytics division.
The Analytics Coordinator supports projects within HSAG’s Data Science & Advanced Analytics division. This position is an excellent opportunity for an early-career professional who wants to develop practical experience coordinating healthcare analytics projects, supporting client and project teams, preparing project documentation, and contributing to work that improves healthcare quality.
Description
The Analytics Coordinator is an important member of a multidisciplinary team conducting healthcare analytics and quality improvement projects. Working under the direction of analytics and project management staff, this position helps coordinate projects throughout their life cycles, including project initiation, implementation, ongoing operations, analysis, reporting, and closeout.
Key activities include developing and maintaining work plans and project schedules; tracking tasks, milestones, risks, and deliverables; organizing project documentation; supporting client communications and meetings; conducting research on healthcare-related topics; assisting with written and data-oriented reports; and providing regular project updates to Data Science & Advanced Analytics leadership.
The position collaborates with analysts, researchers, project managers, clinicians, technical staff, subcontractors, clients, and other project partners. Specific assignments will depend on organizational and project needs and will be discussed with candidates during the interview process.
Essential Competencies, Duties and Responsibilities
The Analytics Coordinator is expected to perform the following responsibilities with appropriate guidance and oversight:
Project Coordination

• Support the planning, implementation, monitoring, and completion of healthcare analytics projects.
• Develop and maintain project work plans, task schedules, timelines, milestone trackers, and other project management tools.
• Monitor assigned activities and follow up with team members to help ensure that tasks and deliverables are completed accurately and on schedule.
• Coordinate routine project activities across multiple teams, workstreams, and external partners.
• Identify potential scheduling, documentation, or workflow issues and promptly communicate them to the appropriate project or management staff.
• Maintain organized, accurate, and current project records.
• Follow established project procedures, quality standards, and internal control requirements.
• Identify opportunities to improve project coordination, documentation, communication, and workflow processes.
• Present identified issues and practical recommendations to project or management staff.
• Assist with implementing corrective actions and monitoring their completion.
• Apply careful proofreading and attention to detail to project documents, reports, correspondence, and deliverables.

Communication and Collaboration

• Serve as a professional liaison among management, project staff, clients, subcontractors, partner organizations, and other internal and external stakeholders.
• Communicate project decisions, expectations, deadlines, and status information clearly and accurately.
• Support project communications through email, telephone calls, virtual meetings, written correspondence, and other approved communication methods.
• Schedule and support client and project meetings, including preparing agendas and materials, documenting decisions, recording action items, and monitoring follow-up activities.
• Build effective working relationships by demonstrating professionalism, responsiveness, reliability, and respect.
• Provide coordination or training support when assigned.

Deliverables and Documentation

• Assist with preparing, reviewing, formatting, validating, and submitting project deliverables, reports, presentations, correspondences, and supporting documentation.
• Help ensure that project documents are accurate, complete, professionally presented, and consistent with contract and organizational requirements.
• Maintain project files on approved SharePoint sites and corporate or federal networks in accordance with applicable naming conventions, document management practices, security requirements, and governance standards.
• Organize, label, tag, classify, and archive project documents so that authorized team members can locate and use them efficiently.
• Support deliverable submission through approved methods, including electronic submission systems, direct data entry, hard-copy submission, or other specified mechanisms.
• Assist with maintaining documentation that supports project decisions, work completed, and compliance with established requirements.

Research and Analytics Support

• Conduct focused internet and literature research on healthcare, clinical, policy, quality improvement, and analytic topics.
• Identify credible information sources and summarize relevant findings for project teams.
• Assist with preparing written and data-oriented reports using Microsoft Word and Excel.
• Support basic data compilation, organization, review, and presentation activities under the guidance of analytics staff.
• Review information for completeness, consistency, and potential errors and communicate identified issues to the appropriate team member.
• Participate in healthcare-related educational programs and training activities as required. Assist with preparing, reviewing, formatting, validating, and submitting project deliverables, reports, presentations, correspondences, and supporting documentation.

Professional Accountability

• Manage multiple assignments and priorities while meeting agreed-upon deadlines.
• Take ownership of assigned tasks and communicate proactively when priorities, risks, or resource needs change.
• Handle project and organizational information in accordance with applicable privacy, security, confidentiality, and data governance requirements.
• Seek guidance when requirements or priorities are unclear.
• Remain adaptable as project needs, client expectations, and technologies evolve.
• Represent HSAG professionally in all interactions.

Education and/or Experience
Required

• Bachelor’s degree in business, healthcare administration, public health, science, social science, data analytics, project management, or another related field.
• Demonstrated experience organizing assignments, coordinating activities, conducting research, preparing professional documents, or supporting team-based projects. Relevant experience may be gained through employment, internships, academic projects, volunteer service, or comparable activities.
• Ability to learn healthcare, quality improvement, project management, and analytics concepts.

Preferred

• Up to two years of relevant professional, internship, research, administrative, healthcare, or project coordination experience.
• Master’s degree or graduate-level coursework in a related discipline.
• Exposure to healthcare delivery, healthcare quality improvement, data analytics, research, government contracting, or client-service environments.
• Experience supporting projects with defined schedules, milestones, quality requirements, or deliverables.

Candidates do not need to meet every preferred qualification to be considered. HSAG values transferable skills, demonstrated learning ability, sound judgment, and a commitment to producing high-quality work.
Other Qualifications

• Strong written and verbal English communication skills, including spelling, grammar, composition, proofreading, and editing.
• Strong interpersonal and customer service skills.
• Ability to communicate professionally with colleagues, managers, clients, subcontractors, and external partners.
• Strong organizational skills and attention to detail.
• Ability to manage multiple assignments, deadlines, and competing priorities.
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Proficiency with Microsoft Word, PowerPoint, and Outlook.
• Working knowledge of Microsoft Excel, including the ability to organize information and prepare clear, accurate tables or worksheets.
• Ability to learn and use SharePoint, virtual meeting platforms, document management systems, and project-specific technologies.
• Ability to conduct focused internet and literature research and summarize findings clearly.
• Ability to follow documented procedures and comply with quality, privacy, security, confidentiality, and governance requirements.
• Ability to identify problems, ask appropriate questions, and escalate issues when necessary.
• Ability to receive feedback constructively and apply it to future work.
• Ability to adapt to changing assignments, priorities, and project requirements.
• Commitment to accuracy, accountability, continuous learning, and professional conduct.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).
HSAG is an EEO Employer of Veterans protected under Section 4212.
If you have special needs and require assistance completing our employment application process, please feel free to contact us.
EOE M/F/Veteran/Disability