Dining Room Supervisor

The Opportunity
Are you passionate about delivering exceptional dining experiences and creating memorable moments for seniors? As a Dining Room Supervisor at Chartwell, you’ll lead a dynamic team to ensure our residents and guests enjoy warm, welcoming, and outstanding meal services.
What You’ll Do

• Lead and maintain exceptional dining experiences aligned with Chartwell’s Brand Hospitality Standards
• Hire, train, schedule, and inspire dining staff to deliver excellent service
• Ensure safe food handling, regulatory compliance, and company quality standards
• Collaborate with Food Services and kitchen teams to meet dietary needs and preferences
• Address resident and family concerns promptly to enhance satisfaction
• Support special events and manage dining operations within budget as part of the leadership team

What You’ll Bring

• Minimum two years' experience in a supervisory role within the hospitality, retirement, or healthcare sectors
• Completion of secondary school education or equivalent; current First Aid and CPR certificates required
• Strong leadership and team management capabilities
• Excellent communication and customer service skills
• Well-organized with a focus on delivering quality experiences
• Ability to handle multiple priorities in a fast-paced environment
• Computer literacy, including proficiency in Microsoft Word and Excel
• Valid provincial alcohol service and food safety certifications (or equivalent) required

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated
• Competitive compensation and benefits
• Opportunities for leadership development and career growth
• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Flexibility to work varied shifts, including some evenings and weekends
• Ability to stand for extended periods and respond to emergency situations
• Comfort using AI and other digital platform systems and tools to support daily work
• Clear Criminal Background Check, VSS and TB Test where required