Housing Operations & Assessment Coordinator

Classification: Exempt
FTE: 1.0
Work Schedule: Year-round. Monday-Friday, 8:00am – 5:00pm; frequent evening and occasional weekend hours required; on-call for emergencies outside of regular working hours.
Work Location: On Campus – this position requires you to live in an apartment provided by the college. The apartment is partially furnished.
Salary Range: $43,624 - $48,941
Essential Job Duties:
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Supervision and Training Responsibilities:

• Recruit, select, train and directly supervise student staff. Supervision includes expectation setting, leadership development, performance evaluation, improvement plans, performance documentation, and discipline.
• Oversee the hiring process for student staff, including recruitment, interview coordination, selection, onboarding, and related employment processes.
• Utilize the programmatic/engagement model through programming, events, and social connections.

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Management/Operations Responsibilities:

• Create a working relationship and establish a routine meeting structure with the facilities team (i.e., maintenance and custodial services).
• Manage residential area budget for programmatic and developmental initiatives.
• Handle invoices and financial processing through Oracle and related departmental systems.
• Coordinate processes, including but not limited to: room inventories, room changes, health and safety inspections, work orders, damage billing, and opening and closing of the residence halls.

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Data Assessment:

• Gather quantitative and qualitative data on occupancy rates, student preferences, accommodation demand, and other relevant metrics.
• Analyze data to identify trends, forecast future housing needs, and conduct additional research to validate findings and make informed recommendations.
• Produce clear graphics, reports, and polished slide presentations to communicate data insights and recommendations.
• Support data-informed planning, assessment, and operational decision-making within the department.

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Communications, Outreach, and Web Management:

• Support marketing, communications, and public outreach for Residence Life.
• Manage and update department WordPress webpages, ensuring content is accurate, accessible, and aligned with departmental branding and communications schedules.

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Student Care, Wellbeing, and Community Standards:

• Establish and maintain contact with students and address student needs and concerns.
• Serve in an all-campus on-call rotation.
• Document concerns and incidents using protocols, standards, and procedures required by the college.

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College Contributions:

• Be front facing within the residence halls and at campus events.
• Serve on task forces and initiatives to support a diverse and creative residential experience.
• Be present and interactive with recruitment and retention events.
• Respect and support diverse backgrounds, values, and points of view to build a responsible college community.
• Complete and meet deadlines for required training and performance management cycle.
• Perform other duties as assigned.

Supervision Received and Exercised:

• Reports to the Associate Dean of Students for Residence Life.
• This position supervises students.

Required Qualifications:

• Education: Bachelor’s Degree
• Experience: 1+ year of programming experience and/or data analysis.

Preferred Qualifications:

• Education: Master’s degree in student personnel or related field.
• Experience: 1+ year of professional/graduate live-in experience.
• Licensing: Possession of a valid driver’s license.

Prerequisites:
Employment in this position is conditioned upon successful completion of a background check which may include criminal background checks, reference checks, verification of work history, verification of any required academic credentials, licenses, and/or certifications, a motor vehicle check, verification of DOT certification, a credit check, employment eligibility verification, and/or a pre-employment physical. Whether a background check is deemed successfully completed will be at the sole discretion of St. Olaf College. Please note, St. Olaf College reserves the right to conduct periodic background checks at its sole discretion.
Disclaimer:

• This job description is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time by St. Olaf College, with or without prior notice.
• Review of applications begins immediately and continues until the hire is complete. We accept only online applications.