Procurement Operations Analyst

Who we're looking for
The Procurement Operations Analyst supports the supplier and purchasing lifecycle and champions compliant procurement policy and process. Using practical knowledge of procurement controls, the role guides and trains users, challenges non-compliant activity and helps deliver an accurate, responsive service.
Working flexibly across Procurement Operations, the Analyst supports supplier selection, onboarding, maintenance and offboarding; purchase requisitions and purchase orders; due diligence; control activities; reporting; and query resolution. The team is a key source of guidance on existing suppliers, P-card use, and when Category or Risk review is required.
We are looking for a Procurement Operations Analyst to join our team on a Fixed Term contract for 12 months.

About Us

Schroders is a global investment manager which provides active asset management, wealth management and investment solutions. We aim to provide excellent investment performance to clients through active management. We serve a diverse client base that includes pension schemes, insurance companies, sovereign wealth funds, endowments, foundations, high net worth individuals, family offices, as well as end clients through partnerships with distributors, financial advisers, and online platforms.
Established in 1804, we have around 5,500 people across 36 global locations. Schroders' success can be attributed to its diversified business model, spanning different asset classes, client types and geographies.
The base
At Schroders, we're known for doing things differently. That's why we’re building a home for the ambitious in Horsham, West Sussex. You’ll get the all the benefits of being part of a world-leading company. But you’ll also get the support of being part of a genuine local community. If you’re looking for opportunities that match your ambitions, you’ll find them right here in Horsham.

What you'll do

1. Request triage and policy guidance

• Review incoming requests for completeness and policy compliance, directing stakeholders to existing or preferred suppliers and appropriate P-card options.
• Escalate non-standard, incomplete or higher-risk requests to the relevant Category or Risk team.

2. Supplier onboarding, due diligence and risk oversight

• Coordinate supplier onboarding, amendments, maintenance and offboarding, ensuring information, approvals and records are complete and accurate.
• Support IRQ assessments, due diligence and screening throughout the supplier lifecycle, including credit checks and independent bank verification.
• Maintain review cycles and support oversight of one-time and inactive suppliers, including periodic review and deactivation.

3. Purchase requisition and purchase order operations

• Triage internal and supplier queries through to resolution and set up purchase orders accurately, within service levels and key controls.
• Support business requisition license holders, working with Procurement, Master Data and Payables to resolve issues and deliver positive outcomes.

4. Stakeholder and query support

• Act as a first point of contact for supplier and purchasing queries, providing clear guidance on processes, controls, best practice and reporting tools.
• Build effective relationships with global business stakeholders, Procurement colleagues, Finance partners and risk specialists.

5. Supplier master data management

• Maintain complete and current supplier master data, supporting documents, risk outcomes, due diligence status and review of information.

6. Reporting, systems and monitoring

• Support management information and KPI/SLA reporting, resolve data quality issues in Fusion and ServiceNow, and escalate system performance concerns.
• Monitor World-Check alerts and analyse reporting for trends, exceptions and overdue actions, supporting timely remediation.

7. Continuous improvement

• Champion simple, consistent and controlled ways of working, identifying improvements to service, controls, data quality and efficiency, including appropriate AI-enabled enhancements.
• Raise process failures, control weaknesses and data gaps, support root-cause resolution and work flexibly to meet changing demand.

The knowledge, experience and qualifications you need

• Experience in stakeholder service or first-line operational support, taking ownership of queries through resolution.
• Practical experience of supplier onboarding or record management, purchase requisitions or purchase order processing in a procurement or purchase-to-pay environment.
• Ability to support due diligence and risk assessment across business stakeholders and technical specialists.
• Experience maintaining and interpreting data with strong attention to accuracy, integrity, and control requirements.
• Clear written and verbal communication, with the ability to explain processes to non-specialists.
• Good analytical, numeracy, and Microsoft Office skills, with the ability to produce clear management information.
• Ability to prioritise competing demands, work independently, and collaborate effectively.

The knowledge, experience and qualifications that’ll help

• Knowledge of Oracle Fusion, ServiceNow or TechLink, Power BI, World-Check, contract databases or third-party risk management systems.
• Experience supporting requisitions, purchase order set-up, supplier verification, data remediation or operational query resolution.
• Exposure to process implementation, system enhancement, continuous improvement or AI-enabled solutions.
• Additional language capability.

We Recognise Potential, Whoever You Are
Our purpose is to deliver excellent investment performance to clients through active management. We believe diverse perspectives and an inclusive culture help us make better decisions and achieve better outcomes for our clients. That's why inclusion is a strategic priority for us, and we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.
We will consider flexible working arrangements for all roles and provide reasonable accommodations to support applicants and employees, including those with neurodiversity, disability, or physical and mental health needs. For more information, please visit our FAQs.