Quality Officer - carers

At A Class Care we are looking for individuals who share our values and passion to make a positive difference to peoples lives throughout our community.
Due to growth we have an exciting opportunity for a quality officer to join our established team in Suffolk. A quality officer will support via field based working to our clients and care workers in line with CQC requirements.
You will be responsible for:

• Providing supervision and support to our care staff.
• Completing probation reviews and supervisions for our care staff.
• Completing announced and unannounced spot checks.
• To carry out administrative duties related to the role including writing medication records, creating relevant reports.
• Coordinate care staff and offer support
• Part of the out of hours team on a roter basis

Our Ideal Candidate:

• Must have previous experience within the Care sector.
• Must be good at problem solving and like a challenge.
• Excellent attention to detail and communication skills.
• Has a great client-focused passion.
• Able to work under pressure and in a fast pace environment.

Our Requirements:

• Able to drive, and holds a full clean UK Driving License due to the travelling involved. (use of company pool car available for work related tasks)
• Experience working with the Microsoft Packages.
• Have a good understanding of CQC standards

If you are looking for a change in career or a new fulfilling challenge, A Class Care can offer you:

• Company pension, sick pay (SSP)
• Positive and friendly team to work with
• Refer a friend scheme.
• Excellent on-going training and induction programme
• Company events and wellbeing programs
• Opportunity to gain nationally recognised qualification in Health and Social Care
• Real opportunity for progression within a growing business
• Use of the company pool cars
• 22 days paid annual leave plus bank holidays and 1 extra day for your birthday
• Monday to Friday work 09.00 – 17.30 with 1-hour unpaid lunch