Residency Program Manager

Job Summary
The Pathology Residency Program Manager is responsible for the comprehensive administration, coordination, and oversight of the ACGME-accredited Pathology Residency Program. This position serves as the primary administrative resource for the residency program and ensures compliance with Accreditation Council for Graduate Medical Education (ACGME), institutional, state, and federal requirements. The Program Manager works closely with the Program Director, faculty, residents, Graduate Medical Education (GME) office, and institutional leadership to support resident education and program excellence.
Knowledge, Skills, and Abilities

• Knowledge of ETSU and Tennessee Board of Regents policies and procedures.
• Knowledge of graduate medical education and clinical education for medical students.
• Knowledge of university, medical school, and departmental policies and procedures.
• Knowledge of health care administration and graduate/post-graduate medical education.
• Knowledge of requirements for maintenance of ACGME accreditation compliance, ERAS/Thalamus, NRMP, ECFMG policies.
• Knowledge of the scope of the medical field, credentialing, licensure, practice management, confidentiality, and medical terminology.
• Knowledge of local, state, and federal laws.
• Knowledge of significant computer skills with the ability to understand and administer database technology.
• Knowledge of significant computer skills with the ability to understand data and administer
• database technology.
• Ability to prioritize work to meet deadlines and effectively complete work in a timely manner.
• Ability to work independently but also work as part of a team.
• Ability to communicate effectively and exhibit excellent interpersonal and customer service skills.
• Ability to plan, develop, coordinate, direct, and evaluate policies and procedures.
• Ability to conceptualize and solve problems.
• Ability to prioritize and apply skills to accomplish goals and objectives.
• Ability to maintain confidentiality and professionalism with all associated duties.

Required Qualifications

• Bachelor's Degree in a relevant field and two (2) years of relevant administrative support experience.

Preferred Qualifications

• Bachelor's Degree in a relevant field and (3) years of relevant administrative support experience.
• Prior experience in graduate medical education is preferred.

Compensation & Benefits

• Salary: MR 7 Salary Schedules
• Job Family: Medical Academic Professional 2
• For more information regarding benefits, please visit: (Employee Benefits)

Application Instructions

• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Employment is contingent on a satisfactory background check.
• Please attach the following documents: Cover Letter and Resume

ETSU is an Equal Opportunity Employer
University Overview (as needed)
East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.
Disclaimer Statement:
Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employee must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.