Truck Team and Customer Service

<div class="content-intro"><p>Ready to build a high-energy career where every day is different? Join our<strong> Field Sales & Service Team</strong> and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on <strong>integrity, accountability, and investing in people</strong>.</p></div><p><strong>Junk Removal and Customer Service</strong><strong><br></strong><strong> 1-800-GOT-JUNK?</strong><strong><br></strong>Location: Westlake Village, CA<br>Pay: $27–$30+/hour (Profit Share + Tips + $18.50/hr base)<br>Job Type: Full-Time</p>
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<p><strong>Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Ventura County team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!</strong></p>
<p>We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. <strong>We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences. </strong><br><br></p>
<p><strong>What We’re Looking For:</strong></p>
<ul>
<li><strong>Sales-Driven:</strong> A passion for sales and a knack for exceeding customer expectations.</li>
<li><strong>People Focused</strong>: Friendly and personable, dedicated to delivering outstanding service.</li>
<li><strong>Energetic</strong>: Physically fit and enthusiastic about engaging in hands-on tasks.</li>
<li><strong>Dependable</strong>: Reliable and hardworking, positively contributing to our team culture.</li>
<li><strong>Strong Communicator</strong>: Excellent problem-solving skills and organizational abilities.</li>
</ul>
<p><strong>Role Overview: </strong>As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job. </p>
<ul>
<li>Create WOW moments through outstanding customer service</li>
<li>Lead pricing conversations, close on-site sales, and deliver clear estimates</li>
<li>Remove junk safely from homes and businesses</li>
<li>Drive, navigate, and operate box trucks (training provided)</li>
<li>Lift, carry, load, and maneuver items up to 75+ lbs</li>
<li>Represent our brand with integrity, professionalism, and a sharp appearance</li>
</ul>
<p><br><strong>Professional Growth:</strong> Our team members grow fast. Advancement pathways include:</p>
<ul>
<li>Certified Sales Lead</li>
<li>People Development Lead</li>
<li>Operations Lead</li>
<li>Senior Sales</li>
<li>Director of People Development</li>
<li>Director of Operations</li>
<li>General Manager</li>
</ul>
<p><strong>We promote from within whenever possible!</strong><strong><br></strong><strong><br></strong><strong>Pay Range:</strong> $30/hr - $34/hr+ (Average Total Compensation)</p>
<ul>
<li>$18.50/hr Base hourly rate</li>
<li>Tips</li>
<li>Uncapped profit share & performance incentives</li>
<li>Overtime</li>
</ul>
<p><strong>Schedule:</strong> Full-time: 4–5 shifts per week</p>
<ul>
<li>1 mandatory weekend shift</li>
<li>3–4 weekday shifts</li>
<li>Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs</li>
<li>Must maintain availability for 4 weekdays + 1 weekend day every week<br><br></li>
</ul>
<p><strong><br></strong><strong>Why Us?</strong> Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.</p>
<ul>
<li>Experience a fun, fast-paced workday filled with diverse tasks and challenges.</li>
<li>Career advancement pathways.</li>
<li>Competitive compensation and performance-based bonuses</li>
<li>Award-winning workplace ("Best Places to Work" and "Fast 50 Company").</li>
</ul>
<p><strong>Full benefits package with Medical, Vision, Dental coverage and retirement options.</strong></p>
<p><strong>Our Mission Statement:</strong><strong><em> </em></strong><em>Anything is possible. </em><strong><em>Invest in people.</em></strong><em> Change the world.</em><em><br></em><em><br></em><em>This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.</em></p>
<p><em>Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.</em></p><div class="content-conclusion"><p>Southwind encourages team members to lead with innovation and purpose. We're a company built on<strong> integrity, teamwork, and ongoing development.</strong> Join us and help redefine home services.<strong> Apply Now!</strong></p></div>