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Warehouse III - Will Call/Showroom

SanMar-Internal · Ashland, VA, United States

Inventory / WarehouseImported listingfull-timeabout 14 hours ago

About The Role

<p><span style="text-decoration: underline;"><strong>Hours:</strong></span> Monday through Friday, 9:30am-6pm</p>
<p><span style="text-decoration: underline;"><strong>Pay:</strong></span> $20.50</p>
<p> </p>
<p><strong>What's the Short Version?</strong></p>
<p><span style="text-decoration: underline;">A Will Call Associate must be able to listen to our customers; consistently meet and exceed their needs and</span></p>
<p><span style="text-decoration: underline;">expectations. Research, locate and load customer orders at a fast and accurate pace. Associates are required to</span></p>
<p><span style="text-decoration: underline;">safely and efficiently load trailers and other vehicles, depending on Ship Via, by manually lifting and stacking cases</span></p>
<p><span style="text-decoration: underline;">of product.</span></p>
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<p><strong>What Will You Be Doing?</strong></p>
<p><span style="text-decoration: underline;">· Operate internal systems that store customer information, such as High Jump and Ody.</span></p>
<p><span style="text-decoration: underline;">· Answer customer inquiries over the phone, via email and in person.</span></p>
<p><span style="text-decoration: underline;">· Offer comparable product substitutions and alternative locations when out of stock.</span></p>
<p><span style="text-decoration: underline;">· Prepare all completed out going USPS for daily pick up.</span></p>
<p><span style="text-decoration: underline;">· Document pertinent information clearly in High Jump and/or Ody.</span></p>
<p><span style="text-decoration: underline;">· Educate customers on the SanMar Difference and products.</span></p>
<p><span style="text-decoration: underline;">· Effectively solve problems and find the best solution for both SanMar and the customer.</span></p>
<p><span style="text-decoration: underline;">· Return customer voice messages and e-mails within 24 hours.</span></p>
<p><span style="text-decoration: underline;">· Maintain Health Screening Logs for vendors and visitors.</span></p>
<p><span style="text-decoration: underline;">· Maintain cleanliness and organization of the showroom and will call area within the warehouse.</span></p>
<p><span style="text-decoration: underline;">· Research and enter external and internal errors for stats.</span></p>
<p><strong><span style="text-decoration: underline;">·</span></strong><span style="text-decoration: underline;"> Offer up to date and accurate information to customers and co-workers.</span></p>
<p><span style="text-decoration: underline;">· Responsible for checking out equipment and returning in same condition.</span></p>
<p><span style="text-decoration: underline;">· Maintain safe, neat and clean work area by adhering to SanMar safety regulations.</span></p>
<p><span style="text-decoration: underline;">· Perform other duties as assigned.</span></p>
<p><span style="text-decoration: underline;">· Comply with all policies and standards.</span></p>
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<p><span style="text-decoration: underline;"><strong>What's Our Offer?</strong></span></p>
<p><strong>Paid Time Off: </strong>You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per</p>
<p>year to start. Employees also receive 8 paid holidays and 1 paid family day off.</p>
<p> </p>
<p><span style="text-decoration: underline;"><strong>Additional Benefits:</strong></span></p>
<p><strong>· Comprehensive medical, dental, and vision benefits</strong></p>
<p><strong>· 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle</strong></p>
<p><strong>· Life insurance</strong></p>
<p><strong>· Short/long-term disability coverage</strong></p>
<p><strong>· Paid maternity/paternity leave</strong></p>
<p><strong>· Pet insurance</strong></p>
<p> </p>
<p><strong>What Should You Expect?</strong></p>
<p>DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand,</p>
<p>walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered</p>
<p>equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is</p>
<p>frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The</p>
<p>employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this</p>
<p>job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may</p>
<p>be required to wear a headset covering one or both ears. Employee will be required to wear Personal protective</p>
<p>equipment such as a Protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced.The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.</p>
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