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Sales Support Banking Specialist
Diebold Nixdorf · Atizapan de Zaragoza, Mexico
About The Role
Provides end-to-end sales support for the Banking organization. Delivers contract and order management. Coordinates between relevant internal and external parties and ensures timely and accurate execution of sales (lead-to-order) and, especially, delivery (order-to-cash) processes. Executes global standards and practices at the local level.
- Provides proactive Sales support services, including: Preparing basic estimates, quotations and proposals for customer presentation.
- Developing sales orders and supplier documentation - including order coding and hardware / solution configurations.
- Developing customer contract and supporting documentation.
- Obtaining necessary approvals and agreements.
- Producing and submitting bid / tender responses in line with defined standards and guidelines.
- Creating and maintaining bid response content within the Bid Resource Center.
- Progressing orders to ensure timely delivery and preparing billing and invoice documentation.
- Monitors orders to ensure timely delivery and effective internal - external communication.
- Gathers data and information to assist with sales forecast preparation and revenue / margin reporting.
- Responds to customer sales correspondence and information requests, providing background information and distributing to relevant teams / team members.
- Partners with cross-functional teams to deliver superior sales support services.
- Maintains and updates core data in the relevant financial database.
Required Qualifications
-
Diploma or equivalent work experience required.
- Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Sales Support Banking.
- Good business English skills (Written and spoken).
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