Medical Assistant – Clinical Support

<p><span data-teams="true"><strong>Job Title: Job Title: Medical Assistant – Clinical Support </strong></span></p>
<p><span data-teams="true"><strong>Reports To: Director of Nursing</strong></span></p>
<p><span data-teams="true"><strong>Facility: Northpoint Colorado (Adult inpatient)</strong></span></p>
<p><span data-teams="true"><strong>Location: Loveland, CO</strong></span></p>
<p><span data-teams="true"><strong>Available Schedules:</strong></span></p>
<ul>
<li><span data-teams="true"><strong>Days: 3x12's 6am-6:30pm </strong></span></li>
<li><span data-teams="true"><strong>Swing: 4x8's 4pm-12:30am</strong></span></li>
<li><span data-teams="true"><strong>Nights: 3x12's 6pm-6:30am</strong></span></li>
</ul>
<p><span data-teams="true"><strong>Compensation: $20-24/hour + Shift Differential</strong></span></p>
<p> </p>
<p><span data-teams="true"><strong>Northpoint Recovery Holdings, LLC</strong> began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the <strong>Northpoint Recovery</strong> brand, and mental health treatment for adolescents through <strong>Imagine by Northpoint</strong>. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to twenty across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of <strong>humility, heart, inspiration, and conviction</strong>. Our mission is simple: <strong>saving lives and restoring relationships </strong>by helping people get their lives back, and treating every individual with empathy and respect.</span></p>
<p> </p>
<p><strong><span data-contrast="auto">POSITION SUMMARY:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto">As a key member of the Northpoint clinical team, the Medical Assistant – Clinical Support will provide direct clinical and operational support to the nursing and medical teams in the care of patients receiving residential substance use disorder treatment.</span> <span data-contrast="auto">The Medical Assistant will assist with the collection of patient information, vital signs, laboratory specimens, EKGs, medication-related duties as permitted by applicable law and certification, inventory management, and other clinical support activities. This position will work closely with Registered Nurses, Advanced Practice Providers, physicians, therapists, case managers, and other members of the multidisciplinary treatment team to promote safe, efficient, compassionate, and high-quality patient care.</span> <span data-contrast="auto">The Medical Assistant will support the nursing team by completing delegated clinical tasks within the individual's education, training, certification, competency, and applicable scope of practice. The Medical Assistant will promptly communicate changes in patient condition, abnormal findings, patient concerns, and other clinically significant observations to the appropriate licensed clinical staff.</span></p>
<p> </p>
<p><span data-contrast="auto"><strong><span class="TextRun SCXW31181395 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW31181395 BCX0">ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE:</span></span></strong></span></p>
<p><strong><span data-contrast="auto">Clinical Support</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li><span data-contrast="auto"> Interact routinely with patients, observe behaviors, and communicate significant observations or concerns to the nursing and multidisciplinary treatment teams.</span></li>
<li><span data-contrast="auto"> Obtain and accurately document patient vital signs, including blood pressure, pulse, respirations, temperature, oxygen saturation, weight, and other measurements as directed.</span></li>
<li><span data-contrast="auto"> Obtain and document patient information through structured interviews, questionnaires, and other approved data-gathering processes.</span></li>
<li><span data-contrast="auto"> Assist with collection of patient histories and other relevant information as directed by nursing or medical staff.</span></li>
<li><span data-contrast="auto"> Obtain laboratory specimens, including venipuncture and other specimen collection procedures, when appropriately trained and permitted by applicable law and company policy.</span></li>
<li><span data-contrast="auto"> Perform CLIA-waived testing as trained and competency-validated.</span></li>
<li><span data-contrast="auto"> Perform and obtain EKGs according to established procedures and communicate abnormal or concerning results promptly to the appropriate licensed clinical staff.</span></li>
<li><span data-contrast="auto"> Prepare patients for examinations and assist licensed clinical staff with examinations and procedures as directed.</span></li>
<li><span data-contrast="auto"> Accurately document clinical information and completed tasks in the electronic medical record.</span></li>
<li><span data-contrast="auto"> Monitor patients for observable changes in condition and promptly report significant findings, abnormal vital signs, behavioral changes, withdrawal symptoms, or other concerns to the appropriate RN or provider.</span></li>
<li><span data-contrast="auto"> Assist nursing staff with obtaining information necessary to support withdrawal management monitoring and other established clinical protocols. The Medical Assistant does not independently perform nursing assessments or exercise nursing judgment.</span></li>
<li><span data-contrast="auto"> Assist with patient admission, orientation, transfers, and discharge activities as assigned.</span></li>
<li><span data-contrast="auto"> Provide appropriate patient education and reinforcement of information within the Medical Assistant's training and scope, and refer clinical questions to the appropriate licensed staff.</span></li>
<li><span data-contrast="auto">Maintain appropriate inventory levels of medical supplies, laboratory supplies, PPE, and other clinical materials.</span></li>
<li><span data-contrast="auto"> Monitor expiration dates and storage conditions of clinical supplies and report expired, damaged, or compromised supplies.</span></li>
<li><span data-contrast="auto"><span class="EOP Selected SCXW264026159 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"><span class="TextRun SCXW107257804 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW107257804 BCX0">Assist with coordination of appointments, laboratory services, follow-up care, and </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW107257804 BCX0">other</span><span class="NormalTextRun SCXW107257804 BCX0"> patient needs as directed.</span></span><span class="EOP Selected SCXW107257804 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li><span data-contrast="auto"><span class="EOP Selected SCXW264026159 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"><span class="EOP Selected SCXW107257804 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"><span class="TextRun SCXW14501745 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW14501745 BCX0">Complete documentation accurately, professionally, and </span><span class="NormalTextRun SCXW14501745 BCX0">in a timely manner according to HIPAA, state laws, and Northpoint policies and procedures. </span></span></span></span></span></li>
</ul>
<p> </p>
<p><strong><span data-contrast="auto">Medication Support</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li><span data-contrast="auto"> Obtain and maintain QMAP certification when required by the position, applicable regulations, or facility requirements.</span></li>
<li><span data-contrast="auto"> Complete all required medication administration training and competency evaluations before performing medication administration duties.</span></li>
<li><span data-contrast="auto"> Administer medications only when legally permitted, appropriately delegated or authorized, and within the individual's current certification, competency, and scope of practice.</span></li>
<li><span data-contrast="auto"> Follow all medication administration procedures, including patient identification, medication verification, appropriate documentation, medication storage and security, and reporting of medication errors or adverse reactions.</span></li>
<li><span data-contrast="auto"> Immediately report patient complaints, adverse reactions, medication refusals, changes in condition, or other concerns related to medication administration to the appropriate licensed nurse or provider.</span></li>
</ul>
<p><strong><span data-contrast="auto">Laboratory and Diagnostic Services</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li><span data-contrast="auto"> Perform venipuncture and laboratory specimen collection within the individual's training, competency, and applicable scope.</span></li>
<li><span data-contrast="auto"> Properly label, process, store, and transport laboratory specimens according to established procedures.</span></li>
<li><span data-contrast="auto"> Perform CLIA-waived testing after completion of required training and competency validation.</span></li>
<li><span data-contrast="auto"> Complete required quality control procedures and documentation for point-of-care testing.</span></li>
<li><span data-contrast="auto"> Perform EKGs according to established procedures and ensure results are appropriately documented and communicated.</span></li>
<li><span data-contrast="auto"> Report abnormal or unexpected laboratory, point-of-care testing, EKG, or vital-sign findings promptly to the appropriate RN or provider.</span></li>
</ul>
<p> </p>
<p><strong><span data-contrast="auto">QUALIFICATIONS/REQUIREMENTS FOR POSITION:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li>QMAP certification or the ability to obtain QMAP certification within the timeframe required by the Company required.</li>
<li>Completion of an accredited Medical Assistant program preferred.</li>
<li>Current Medical Assistant certification preferred</li>
<li>Previous healthcare experience required; experience in behavioral health, substance use disorder treatment, residential treatment, detoxification, emergency medicine, or other inpatient settings preferred.</li>
<li>Demonstrated competency in vital signs, patient interviewing, specimen collection, phlebotomy, and EKGs preferred.</li>
<li>Current and nationally accredited CPR/First Aid/AED certification.</li>
<li>Knowledge of computer and electronic medical record systems; experience with KIPU preferred.</li>
<li>Enthusiasm, passion for working with people, and an internal drive to improve the lives of individuals in our care.</li>
<li>Ability to work with a diverse patient population.</li>
<li>Demonstrated ability to maintain strong personal boundaries while building rapport with patients.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to recognize and promptly report changes in patient condition.</li>
<li>Demonstrated ability to maintain confidentiality and handle sensitive information appropriately.</li>
<li>Must maintain all required certifications and credentials throughout employment.</li>
<li>Must be at least twenty-one (21) years of age.</li>
<li>Must have a valid driver's license and safe driving record</li>
</ul>
<p> </p>
<p><strong><span data-contrast="auto">PREFERRED KNOWLEDGE AND SKILLS:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li><span data-contrast="auto"> Excellent organizational abilities.</span></li>
<li><span data-contrast="auto"> Excellent written and oral communication skills.</span></li>
<li><span data-contrast="auto"> Attention to detail and accuracy.</span></li>
<li><span data-contrast="auto"> Patient service oriented, both internally and externally.</span></li>
<li><span data-contrast="auto"> Creative and persistent problem solver.</span></li>
<li><span data-contrast="auto"> Able to handle confidential material in a reliable manner.</span></li>
<li><span data-contrast="auto"> Ability to interact and communicate with individuals at all levels of the organization.</span></li>
<li><span data-contrast="auto"> Strong interpersonal skills to handle sensitive situations and confidential information.</span></li>
<li><span data-contrast="auto"> Ability to multi-task and prioritize workload in a fast-paced environment.</span></li>
<li><span data-contrast="auto"> Proficiency with Microsoft Office Suite.</span></li>
<li><span data-contrast="auto"> Knowledge or experience with substance use disorder treatment and withdrawal management.</span></li>
<li><span data-contrast="auto"> Knowledge of basic medical terminology.</span></li>
<li><span data-contrast="auto"> Knowledge of infection prevention and control practices.</span></li>
</ul>
<p> </p>
<p><strong>FULL-TIME BENEFITS INCLUDE:</strong></p>
<ul>
<li>Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)</li>
<li>100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000</li>
<li>100% Employer Paid Employee Assistance Program</li>
<li>Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.</li>
<li>Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses</li>
<li>Generous Paid Time Off plan </li>
<li>Employee Referral Bonuses</li>
<li>401K Retirement Plan & Employer Match</li>
</ul>
<p><strong> </strong></p>
<p>This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.</p>
<p>Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.</p>
<p>Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.</p>
<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Compensation:</div><div class="pay-range"><span>$20</span><span class="divider">—</span><span>$24 USD</span></div></div></div>