Systems Specialist, Azure Virtual Desktop

⁠⁠⁠⁠⁠⁠The Systems Specialist is a collaborative and key member of the team who will deliver expert-level support for desktops, laptops, mobile devices, and virtual desktop environments. We are looking for an individual with a proven track record of driving innovation to enhance user experience and optimize efficiency in dynamic environments.
Now is your chance to join our team to make a lasting impact as a Systems Specialist.
All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).
This position requires full-time on-site presence.
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⁠⁠⁠⁠⁠⁠ Deploy and maintain Azure Virtual Desktop (AVD) infrastructure for scalable remote access
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Administer and optimize Microsoft Exchange 2016/2019 and related collaboration tools
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Manage and enhance endpoint management platforms including Microsoft Intune and SCCM
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Build and maintain secure, standardized OS images and software packages
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Collaborate with cybersecurity teams to enforce endpoint protection and compliance policies
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Lead or contribute to IT projects such as hardware refreshes, OS upgrades, and application rollouts
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Document technical procedures and contribute to internal knowledge bases
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Mentor junior IT staff and provide Tier 3 escalation support
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Partner with business units to deliver timely, process-driven tech solutions aligned with ITIL standards
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Stay current with EUC trends and recommend suggestions for improvements
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⁠⁠⁠⁠Education Required: A university degree, college diploma or a related discipline
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3-8 years of experience in IT Environments (Systems)
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Knowledge/Experience in: Active Directory (AD), Microsoft Intune, Azure Virtual Desktop (AVD), and SCCM
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Knowledge/Experience in Cloud Platforms such as Azure
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Effective customer service and communication skills
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Strong attention to detail while being able to pivot to changing priorities
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Work well in a collaborative environment
Bonus:
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Microsoft Certified Systems Associate, or Microsoft Certified Azure Associate
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ITIL Foundations Certification
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Six Sigma – Yellow Belt Certification