Receptionist & Business Support

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Title
Receptionist
Job Summary / Goals

• Welcoming and greeting employees arriving at Employee service centre, As the first point of contact for our company.
• Handlining a wide range of administrative clerical duties, ensuring smooth operations and efficient communication within the organization.
• Providing superior customer service to meet on-site client expectations.

Duties and responsibilities

• Provide front of house and reception services for the client directly
• Handling the client’s reception duties with care, commitment and always in a courteous manner
• Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support to the JLL clients.
• Anticipate, welcome, and announce visitor arrivals
• Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay
• Handle couriers and post deliveries and collections
• Maintaining accurate and efficient management information systems
• Ensure all activities are carried out are in accordance with Health and Safety policies
• Manage client requests via the ticket’s system in place
• Support with events

Skill Requirements

• Excellent communication skills in Bulgarian and English.
• Ability to interact with all members within the company & handle telephone and customer facing reception desk
• Ability to handle multiple requests and work in a fast paced office environment
• Ability to accurately complete tasks assignments & responsibilities in timely manner
• Demonstrate a high level of initiative and be proactive

Location:
On-site –Sofia, Bulgaria
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.