Director, Software Engineering

Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Job Description

Roles & Responsibilities

About Availity India

Availity India is an important part of Availity's global growth journey. Based in Bengaluru, our India teams partner closely with U.S. and global stakeholders across technology, product, operations, customer support, and corporate functions.

Our India organization is being built with a strong focus on ownership, learning, collaboration, engineering excellence, and meaningful business impact. Associates in India have the opportunity to solve complex problems, contribute to global initiatives, and support products and services that are part of the U.S. healthcare ecosystem.

About the Role

Availity is seeking an experienced Director, Software Engineering to lead and grow multiple engineering teams in India. This role is responsible for building high-performing teams, delivering high-quality software, driving engineering excellence, and ensuring reliable and secure operation of products and platforms.

The ideal candidate is a strong engineering leader with experience managing large engineering organizations, delivering complex software solutions at scale, and partnering effectively across Product, Engineering, Security, Operations, and Business teams. This leader will foster a culture of ownership, accountability, quality, reliability, and continuous improvement while enabling teams to deliver business outcomes with speed and discipline.

Why Join This Team

• Lead strategic product and platform initiatives with significant business impact.
• Build and scale a high-performing engineering organization in India.
• Drive modernization, automation, and engineering excellence across products and platforms.
• Influence delivery, architecture, quality, reliability, and operational practices.
• Partner with global teams to deliver scalable, resilient, and customer-focused solutions.

Key Responsibilities

• Lead, develop, and grow multiple engineering teams, managers, and technical leaders.
• Create a culture of ownership, accountability, quality, reliability, and continuous improvement.
• Deliver major product and platform initiatives with predictable execution, strong quality, and operational excellence.
• Partner with Product and Engineering leaders to define priorities, plans, and delivery commitments.
• Establish and improve engineering practices across software development, testing, releases, cloud operations, reliability, security, and observability.
• Drive shift-left quality practices, automated testing, release readiness, production validation, and continuous improvement initiatives.
• Establish and monitor team goals, service reliability measures, quality metrics, operational dashboards, and delivery KPIs.
• Promote responsible adoption of AI-assisted engineering practices while ensuring proper human review, secure coding standards, testing rigor, and compliance requirements.
• Drive automation and engineering productivity improvements without compromising software quality, security, customer experience, or reliability.
• Support architectural and technical decisions that improve scalability, resilience, maintainability, and operational effectiveness.
• Build strong relationships across global teams and proactively remove organizational and delivery roadblocks.
• Recruit, mentor, and retain top engineering talent while developing future engineering leaders.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• 15+ years of software engineering experience delivering enterprise software products and platforms.
• 10+ years of engineering leadership experience, including leading managers and senior technical leaders.
• Experience managing engineering organizations of 50+ engineers across multiple teams and functions.
• Proven experience delivering cloud-native products and platforms in AWS or other public cloud environments.
• Strong understanding of software architecture, distributed systems, APIs, databases, and modern development practices.
• Demonstrated ability to successfully deliver multiple large and complex initiatives simultaneously.
• Experience establishing engineering processes that improve software quality, reliability, operational performance, and customer outcomes.
• Strong collaboration, communication, stakeholder management, and people leadership skills.
• Experience working effectively with globally distributed teams.

Preferred Qualifications

• Experience building and operating large-scale SaaS platforms.
• Experience leading organizations responsible for highly available and mission-critical systems.
• Strong background in cloud engineering, DevOps, CI/CD, observability, site reliability, and platform engineering.
• Experience driving engineering productivity through automation and AI-assisted development practices.
• Experience modernizing legacy platforms and leading cloud migration initiatives.
• Working knowledge of Java, .NET, APIs, databases, and modern web technologies.
• Strong understanding of secure software development and operational excellence practices.

Success Measures

Success in this role will be measured by

• Consistent delivery of business and technology commitments.
• Strong engagement, growth, and retention of engineering teams and leaders.
• Measurable improvements in software quality, platform reliability, operational performance, and customer experience.
• Increased adoption of engineering best practices, automated testing, observability, release rigor, and operational readiness.
• Effective and responsible use of AI-assisted development practices with appropriate governance and quality controls.
• Growth of engineering leadership capability and organizational effectiveness.
• Continuous improvement in engineering productivity, execution predictability, and operational excellence.

Why Join Availity India?

• Meaningful impact: Work on solutions that help simplify healthcare administration and support better provider and patient experiences.
• Global exposure: Partner with U.S. teams and leaders while contributing from India to global business priorities.
• Learning and growth: Be part of a culture that values continuous learning, mentoring, knowledge sharing, and career development.
• Flexible work experience: Work in a way that supports productivity, collaboration, and team needs across remote, hybrid, and office-based models.
• Holistic rewards: Benefit from competitive compensation, health and insurance benefits, paid time off, company holidays, leave benefits, Employee Assistance Program support, and learning programs.
• Inclusive workplace: Join a casual, collaborative, and inclusive environment where associates are encouraged to bring ideas forward.
• Office experience: For office-based associates, Availity India provides amenities such as coffee and tea, subsidized meals, recreation areas, and eligible night-shift transportation support.

What to Expect from the Hiring Process

Our hiring process is designed to be transparent and engaging. Depending on the role, it may include application review, recruiter discussion, technical or functional assessment, hiring manager interviews, team or leadership conversations, offer discussion, background verification, and onboarding support.

Equal Opportunity Statement

Availity is committed to building an inclusive workplace where all associates feel valued, respected, and empowered to do their best work. We welcome candidates from diverse backgrounds and encourage individuals who are excited by collaboration, innovation, and meaningful impact to apply.

Leadership Scope

Multiple engineering teams, engineering managers, architects, technical leads, and cross-functional stakeholders across global locations.

Eligibility

Video Camera Usage

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.