Medical Assistant Limited X-Ray (Float)

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Medical Assistant Limited X-Ray

Job Summary

The Medical Assistant (MA) – Limited X‑Ray supports clinical and administrative operations in a fast‑paced urgent care environment. This role works collaboratively with Medical Providers, Radiologic Technologists, and clinical team members to deliver high‑quality, patient‑centered care.

The MA – Limited X‑Ray performs limited capacity x‑ray procedures, supports patient flow, and completes clinical and administrative responsibilities accurately, efficiently, and in alignment with GoHealth’s mission and values.

Essential Functions

• Limited X‑Ray Services
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• Perform limited x‑ray procedures as permitted under North Carolina regulations
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• Properly position patients and apply radiation safety and shielding protocols
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Perform x‑rays of

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• Upper extremities
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• Lower extremities
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Chest

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• Communicate x‑ray results to Medical Providers in a timely manner
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• Complete daily equipment checks, quality assurance, and documentation
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• Troubleshoot radiology equipment issues and submit service requests as needed

Patient Registration & Front Desk Support

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• Register patients and collect required documentation and insurance information
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• Verify insurance eligibility and collect co‑payments
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• Schedule appointments and coordinate referrals
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• Answer phones and respond to patient inquiries

Patient Preparation & Rooming

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• Prepare patients for examination and collect medical histories
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• Measure and record vital signs
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• Perform point‑of‑care testing (e.g., flu, strep, urinalysis, ECG, HCG)
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• Communicate patient flow and care needs to providers and team members

Administrative & Clinical Support

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• Maintain accurate documentation within the EHR
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• Conduct patient courtesy call‑backs
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• Perform opening and closing procedures, including cash reconciliation
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• Maintain cleanliness and organization of clinical and front‑desk areas

Inventory & Supplies

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• Stock exam rooms and clinical spaces
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• Monitor inventory levels and submit supply requests
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• Check expiration dates and ensure proper storage
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• Perform other duties as assigned by leadership

Required Qualifications

Education

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• High School Diploma or equivalent (required)
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• Graduate of a Medical Assisting program (preferred)

Experience

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• Medical Assistant experience required
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• Experience performing x‑rays preferred

Certifications & Licensure

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• Basic Life Support (BLS) required (American Red Cross or AHA)
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• Limited Practice Radiographer certificate (required)

One of the following Medical Assistant certifications is required

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• CCMA – Certified Clinical Medical Assistant (NHA)
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• CMA – Certified Medical Assistant (AAMA)
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• NCMA – National Certified Medical Assistant (NCCT)

Knowledge, Skills & Abilities

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• Knowledge of urgent care and medical office workflows
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• Strong multitasking and time management skills
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• Excellent interpersonal, written, and verbal communication skills
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• Service‑oriented mindset with strong patient focus
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• Proficiency with MS Office and electronic medical record systems
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• Ability to work collaboratively in a fast‑paced clinical environment
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