Global Digital Product Content Specialist

Reports to: Manager, Global Digital Product Content
Location: North Vancouver, B.C
Your Opportunity at ARC’TERYX:
As the Global Digital Product Content Specialist, you will execute the publishing of ecommerce product copy, translations, and studio images across all Arc’teryx brand websites and regions. This role ensures accuracy, timeliness, and alignment with brand standards, directly supporting our ecommerce growth and strategic priorities. You will act as a key point of contact for cross-functional teams, driving consistency and efficiency in global content workflows.
This role is based out of our North Vancouver office and is open to hybrid work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The Digital Product team are the product gatekeepers between the business and Arc’teryx websites and apps, we work to ensure that E-commerce product is published accurately and on-time across multiple websites, regions, and languages. We are responsible for maintaining e-commerce product copy, visual assets, translations, multiple shopping tools, user generated content programs and other guest-facing content, ensuring a best-in-class online guest experience that is user focused and based on data driven evolution across all regional <Arcteryx.com> websites and apps.

If you were the Global Digital Product Content Specialist now, here are some of the core activities you would be doing:

Executing the onboarding of new product copy, translations, and studio images across global websites and regions
Ensuring accuracy, timeliness, and adherence to brand standards for all digital product content on Product Detail Page (PDP)
Coordinating with cross-functional partners (e.g., Ecommerce, Studio, Localization, Merchandising) to align product launch priorities and timelines
Monitoring and maintaining content workflows to support seasonal launches and speed-to-market objectives
Troubleshooting and resolving product content issues to minimize delays and errors
Analyzing product content performance to proactively identify new content outputs and optimization opportunities
Supporting process improvements and documentation for global content operations
Supporting large-scale content cleanup and roadmap projects

Here are some of the things you could be working on in the future:

Leading initiatives to streamline global digital product content publishing processes and tools
Acting as a subject matter expert for digital content workflows and governance
Supporting the onboarding and training of new team members in publishing best practices

Are you our next Global Digital Product Content Specialist?

You have 3+ years of Digital Content and/or Merchandising Experience
You have a university degree in a relevant subject
You have experience working for a DTC brand
You have experience working with product information management tools
You have strong organizational and analytical skills
You have strong communication skills and are confident communicating with cross-functional teams
You have an aptitude for learning and working with various web technologies
You are confident managing multiple projects and make timely decisions
You are passionate about delivering an exceptional digital experience for our guests
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it

Compensation:
The salary range for this role is: CAD$71,000 - CAD$80,000.