Student Guidance Officer - Student Services [ITE College East]

• [What the role is]
• As a Student Guidance Officer (SGO) in the Student Services Department, you will maintain student discipline as well as provide support for administrative work.
• [What you will be working on]

As part of the team, you will be involved in the following areas of work

• ·Campus Safety and Environment – Support to keep a safe, orderly, and conducive campus environment including conducting patrols;
• ·Preventive Education and Programmes – Conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making
• ·Student Case Management – Manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions in accordance with organisational policies;
• ·Student Support – Provide support to students with behavioural issues through mentoring and targeted interventions.
• ·Stakeholder Engagement – Collaborate with internal and external stakeholders on crime prevention efforts;
• ·Programme Support – Support student development initiatives (e.g. learning journeys, enrichment activities, and overseas programmes) as required; and
• ·Other Duties – Perform other duties as assigned.
• [What we are looking for]

• At least 3 years of relevant work experience.
• Prior experience in enforcement agencies would be an advantage though not essential.
• Proven organisational and communication skills.