Front Desk Receptionist

Description

Job Purpose

• The Front Desk Receptionist at KIDS ABA SERVICES is responsible for providing a welcoming and organized environment for all visitors and staff. This role is crucial in ensuring smooth operations by managing front desk activities, assisting with administrative tasks, and supporting staff needs.

Key Responsibilities

• Greet parents and visitors warmly as they arrive at the front desk.
• Handle scheduling and schedule changes as needed
• Assist staff with break coverage to ensure continuous service.
• Ensure all visitors complete necessary documentation, such as HIPAA and BAA forms.
• Run errands as necessary to support clinic operations.
• Assist with schedule changes and updates to maintain accurate appointment records.
• Keep the clinic organized and tidy to ensure a professional environment.Perform other duties as assigned to support the clinic's needs.

Qualifications

Required Education

• High school diploma required

Preferred Education

• Associates degree preferred

Required Experience

• 2+ years of experience in a front desk or receptionist role
• Experience in a healthcare or clinic setting is advantageous

Required Skills and Abilities

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Familiarity with Google Workspace (Docs, Sheets, Calendar)
• Excellent communication and interpersonal skills
• Strong organizational skills with attention to detail
• Ability to multitask and manage time effectively
• Customer service-oriented mindset
• Ability to maintain confidentiality and handle sensitive information
• Flexibility to run errands and adapt to schedule changes