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CX
Japanese Survey Validation Freelancer
CXG · Philippines
About The Role
The Japanese freelancer oversees the quality of the reports delivered by the Evaluators by proofreading them. He/she makes sure that the information provided is up to the Company’s standards before it is delivered to the Client.
- Be responsible of the quality delivered, making sure it is aligned with the Company’s standards before the surveys are published to the client
- Ensure of the timely validation of the surveys
- Get in touch with the evaluators or Operation Executives for additional information
- Be professional under any circumstances when representing the Company.
- Compensation: 1200 JPY/hour (approximately 4 surveys can be validated per hour).
You bring to this position attention and accuracy for details that you support by
- Excellent communication skills in Japanese and English as you will be contacting Evaluators and Operation Executives on a regular basis, native speaker
- Excellent organizing skills to make sure the surveys are delivered on time
- Positive and outgoing personality
- Microsoft Office skills
- At least 1-2 years of Editing experience is a plus
- Around 2 hours per day to this work
KEY COMPETENCES
- Rigorous organization
- Time management
- Attention to detail
- Customer-service orientation
- Integrity
- Reliability
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