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FLM

brinks · Lebak Bulus, Indonesia

Imported listingfull-timeabout 17 hours ago

About The Role

  • Melakukan pemeriksaan rutin (preventive maintenance) pada mesin ATM.
  • Menangani gangguan teknis ringan (first level) seperti error sistem, paper jam, cash reject, reboot, dan reset mesin.
  • Mengganti consumable ATM (receipt paper, journal paper, ribbon, dll).
  • Melakukan testing fungsi ATM setelah perbaikan untuk memastikan mesin kembali normal.
  • Melakukan eskalasi gangguan ke Second Level Maintenance (SLM) atau vendor apabila permasalahan tidak dapat diselesaikan.
  • Mengisi dan menyampaikan laporan kunjungan, perbaikan, dan status ATM secara akurat dan tepat waktu.
  • Memastikan kepatuhan terhadap SOP, SLA, dan standar keselamatan kerja.
  • Menjaga keamanan mesin ATM, kunci, dan kerahasiaan data perusahaan.
  • Berkoordinasi dengan tim operasional, helpdesk, dan pihak terkait di lapangan.
  • Siap bekerja mobile, shift, dan on-call sesuai kebutuhan operasional.

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