Cashier Host- Copper Cactus Grill- Full Time (Harrah's Ak-Chin Casino)

JOB SUMMARY

The Host/Cashier maintains a high energy level, seats guests in the restaurant and/or handles transactions as a cashier and/or handles all monies in the cash register. The Host/Cashier ensures smooth operation of seating flow and/or guest transactions.

HOW YOU WILL CREATE THE EXTRAORDINARY

SHARED ESSENTIAL JOB FUNCTIONS

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• Proficient in the operating functions of cash register and micros computers for all food outlets.
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• Maintains expected service levels, ensures all revenue is accurately handled and internal controls during system outages.
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• Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees.
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• Accurately manages and delivers comps to guests.
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• Differentiate guest service and gives priority service to the appropriate tier leveled player during cash and seating transactions.
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• Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated.
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• Presents an impressionable persona when greeting guests and during their departure.
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• Presents customers their menu and informs and up-sells any specials/Chefs feature with enticing verbiage.
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• Receives pertinent information and ensures accuracy of food orders for to-go items before delivery.
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• Engages guests in conversation during seating and/or register transactions.
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• Handles and solves any concerns and questions from guests.
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• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
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• Adheres to regulatory, departmental and company policies.

CASHIER

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• Keeps designated working area clean and organized and assists in maintaining cleanliness of dining room.
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• Records all tips collected from credit cards, comps, and room charges.
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• Must move items from shelves to carts and transport them to assigned stations for restocking purposes.
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• Observes all safety rules and regulations.
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• Makes sure all areas assigned are clean and free of debris.
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• Always maintain proper food levels to ensure that all guests receive high quality products as defined by company standards.
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• Takes all appropriate actions to ensure quality and to reduce waste as directed by the Executive Chef.
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• Always maintains proper food rotation procedures for all items.
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• Always maintains a visible positive attitude and greets everyone with a smile and says their department signature greeting.
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• All