Senior Machine Learning Engineer- AIOS

<div class="content-intro"><p>Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.</p>
<p>Our portfolio includes <strong>Zafin AIOS</strong>, an agent orchestration platform for governed AI work; the <strong>Zafin Banking Platform</strong>, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and <strong>Zafin IO</strong>, an integration platform that connects data, systems, and workflows across complex enterprise environments.</p>
<p>Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.</p></div><p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">What is the Opportunity?</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":200,"335559739":80,"335559740":259}"> </span></p>
<p><span data-contrast="auto">As a</span><strong><span data-contrast="auto"> Machine Learning Engineer, part of Zafin's AIOS Product team</span></strong><span data-contrast="auto">, you will build the machine learning and AI systems that power the AIOS Knowledge Fabric and help agents reason over enterprise knowledge with accuracy, traceability, and control.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":259}"> </span></p>
<p><span data-contrast="auto">You will work on practical production systems, including retrieval, ranking, embeddings, model integration, evaluation, data pipelines, model serving, observability, and the workflows that make AI outputs reliable for regulated banking environments. This is a hands-on engineering role focused on turning ML and LLM capabilities into dependable product infrastructure.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":259}"> </span></p>
<p><span data-contrast="auto">This role is critical for high-quality knowledge, strong evaluation, and reliable model behavior. You will help build the foundation that allows customers to use AI agents with confidence, accountability, and measurable business value.</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":259}"> </span></p>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">What Will You Do?</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":200,"335559739":80,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Design, build, test, and </span><span data-ccp-parastyle="List Bullet">maintain</span><span data-ccp-parastyle="List Bullet"> ML and AI capabilities for AIOS, with a focus on knowledge retrieval, model integration, and production reliability.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Develop systems for embeddings, vector search, ranking, retrieval-augmented generation, knowledge ingestion, and knowledge quality improvement.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Build and improve model </span><span data-ccp-parastyle="List Bullet">evaluation</span><span data-ccp-parastyle="List Bullet"> workflows, test sets, scoring approaches, quality metrics, and monitoring for AI and LLM-based systems.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Partner with AI engineers, data engineers, product managers, architects, and domain experts to translate product needs into ML system designs and working software.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Write production-quality Python or equivalent code, including services, pipelines, automation, tests, and integration points with product systems.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Improve ML system performance, latency, cost, reliability, and observability in production and pre-production environments.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Work with structured and unstructured enterprise data, including documents, metadata, knowledge sources, customer data, and operational signals.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Support responsible AI practices by improving traceability, explainability, governance, auditability, privacy, and human review workflows.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Create technical documentation, model </span><span data-ccp-parastyle="List Bullet">cards</span><span data-ccp-parastyle="List Bullet"> or evaluation notes where useful, implementation guidance, and operational runbooks</span><span data-ccp-parastyle="List Bullet">.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Stay current with ML, LLM, RAG, evaluation, and </span><span data-ccp-parastyle="List Bullet">MLOps</span><span data-ccp-parastyle="List Bullet"> practices and bring practical improvements into the AIOS product.</span><span data-ccp-props="{"201341983":0,"335559739":70,"335559740":259,"335559991":216}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">What Do You Need to Succeed?</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":200,"335559739":80,"335559740":259}"> </span></p>
<p><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Must haves</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":200,"335559739":80,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">5</span><span data-ccp-parastyle="List Bullet">+ years of software engineering, machine learning engineering, data science engineering, or applied ML experience building production systems.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="11" data-aria-level="1"><span data-ccp-parastyle="List Bullet">2+ years of hands-on experience with </span><span data-ccp-parastyle="List Bullet">production</span><span data-ccp-parastyle="List Bullet"> ML, LLM applications, retrieval-augmented generation, NLP, search, recommendation, or AI-powered automation.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="11" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Strong programming skills in Python and experience building maintainable, tested, production-quality code.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="11" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Practical experience with ML frameworks, LLM APIs or open-source models, embeddings, vector databases, retrieval systems, or model-serving patterns.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="11" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Strong understanding of data pipelines, feature or knowledge preparation, model evaluation, experiment tracking, and performance measurement.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="11" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Solid software engineering fundamentals, including APIs, databases, testing, debugging, version control, and system design.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="11" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Ability to analyze model behavior, diagnose quality issues, and improve systems using both quantitative metrics and qualitative </span><span data-ccp-parastyle="List Bullet">reviews</span><span data-ccp-parastyle="List Bullet">.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="11" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Strong communication</span><span data-ccp-parastyle="List Bullet"> skills, with the ability to explain ML trade-offs, model behavior, and technical recommendations to product and engineering stakeholders.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="11" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Bachelor's degree in Computer Science</span><span data-ccp-parastyle="List Bullet">, Engineering, Machine Learning, Statistics, Mathematics, or a related technical field, or equivalent practical experience.</span><span data-ccp-props="{"201341983":0,"335559739":70,"335559740":259,"335559991":216}"> </span></li>
</ul>
<p><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Nice to have</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":200,"335559739":80,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="20" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience building RAG systems, knowledge graphs, document understanding systems, semantic search, or enterprise knowledge platforms.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="20" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Experience with </span><span data-ccp-parastyle="List Bullet">MLOps</span><span data-ccp-parastyle="List Bullet"> practices, model monitoring, model registries, CI/CD for ML, or deployment of ML services in cloud environments.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="20" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Experience with Azure, Kubernetes, Docker, distributed data processing, or scalable data infrastructure.</span> <span data-ccp-parastyle="List Bullet">Experience with banking, financial services, compliance, risk, or other regulated industry data.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="20" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Experience with AI evaluation, safety testing, hallucination mitigation, prompt testing, or governance controls for LLM systems.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="20" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Experience collaborating with product teams to turn ambiguous AI capabilities into usable product features.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="20" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Experience with security, privacy, data access controls, audit trails, and responsible AI requirements.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="20" data-aria-level="1"><span data-ccp-parastyle="List Bullet">Published research, open-source contributions, patents, or technical writing related to ML, NLP, search, or AI systems.</span><span data-ccp-props="{"201341983":0,"335559739":70,"335559740":259,"335559991":216}"> </span></li>
</ul>
<p><strong><span data-ccp-props="{"201341983":0,"335559739":70,"335559740":259,"335559991":216}">Additional Job Details</span></strong></p>
<p>At Zafin, we invest in our people. Our comprehensive rewards program is designed to support your health, financial well-being, and work-life balance, including:</p>
<ul>
<li style="text-align: left;"><span data-teams="true">Fully company-paid health benefits</span></li>
<li style="text-align: left;"><span data-teams="true">Annual bonus opportunities</span></li>
<li style="text-align: left;"><span data-teams="true">Generous vacation and holidays</span></li>
<li style="text-align: left;"><span data-teams="true">RRSP matching</span></li>
<li style="text-align: left;"><span data-teams="true">Employer-paid insurance coverage</span></li>
<li style="text-align: left;"><span data-teams="true">Wellness resources</span></li>
<li style="text-align: left;"><span data-teams="true">Extensive paramedical benefits, and more</span></li>
</ul>
<div>Vacancy Status: Open Position to be filled</div>
<div>Expected Salary range:  Hiring for multiple levels depending on candidate's experience and competence</div>
<div>Mode of Work: Hybrid</div>
<div>Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions. </div><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What’s in it for you</strong></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: <a href="https://zafin.com/careers/">zafin.com/careers</a></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. </span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at <a href="https://zafin.com/privacy-notice/">https://zafin.com/privacy-notice/.</a> By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the <a href="https://zafin.com/candidate-privacy-notice/">