Fire Alarm Dispatcher

Fire Alarm Dispatcher

• Amentum is a global leader in advanced engineering and innovative technology solutions,
• trusted by the United States and its allies to address their most significant and complex
• challenges in science, security and sustainability. Our people apply undaunted curiosity,
• relentless ambition and boundless imagination to challenge convention and drive progress.
• Our commitments are underpinned by the belief that safety, collaboration and well-being
• are integral to success.
• Amentum is seeking a Fire Alarm Dispatcher to support a unique US Navy program on the
• island of Diego Garcia. The Fire Alarm Dispatcher serves as the primary communications
• link for Fire and Emergency Services, ensuring prompt and effective emergency response
• by monitoring fi re alarm systems, receiving emergency calls, dispatching personnel and
• equipment, and maintaining accurate communication throughout emergency incidents.

Job Responsibilities

• ·
• Monitor fi re alarm systems and respond promptly to alarm activations in
• accordance with established emergency response procedures.

• Receive, prioritize, and process emergency and non-emergency calls for service.
• Dispatch fi re, rescue, emergency medical, and other emergency response

personnel using established communication protocols.

• Operate communications equipment including radios, telephones, and Computer

Aided Dispatch systems.

• Maintain continuous communication with responding units, providing real time

updates and critical incident information.

• Document all calls for service, dispatched units, alarm activations, and emergency

incidents accurately and completely.

• Monitor the operational status of fi re alarm and communications systems and

report equipment malfunctions for immediate corrective action.

• Coordinate emergency communications between Fire and Emergency Services

personnel, outside agencies, and installation stakeholders.

• Assist in tracking alarm system maintenance, testing, and scheduled inspections to

minimize system downtime.

• Maintain confidentiality of emergency information and ensure compliance with

department policies and procedures.

• Support emergency operations by providing timely, accurate, and professional

communications during routine and high-risk incidents.

• Participate in required training, certification, and continuing education programs.
• Perform other job-related duties as assigned that are consistent with the nature and

level of the position.

Required Qualifications

• High school diploma or equivalent.
• Certification as Telecommunications Operator I and II and Hazardous Materials

• Awareness, or the ability to obtain all required certifications within 12 months of
• employment.

• One (1) to three (3) years of experience in emergency dispatch, public safety

communications, fi re service communications, or a related fi eld.

• Ability to remain calm and make sound decisions during emergency situations.
• Proficiency in operating radios, telephones, Computer Aided Dispatch systems, and

other emergency communications equipment.

• Excellent verbal communication and customer service skills.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport must be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to obtain country-specific visas per the U.S. Department of State Foreign

Clearance Guide.

• Ability to successfully pass contract medical requirements and maintain

compliance throughout the duration of deployment.

• Must be able to obtain and maintain facility credentials/authorization. Must read,

• speak, and comprehend English to the extent that they can perform the contract
• requirements and comply with installation emergency procedures.
• ·

Preferred Qualifications

• Prior experience working in an austere OCONUS (Outside the Continental United

States) environment with a multi-national workforce

• Experience supporting government, military, or emergency response

communications operations.

• Experience working in a multi-agency emergency communications center.
• Advanced training or certification in emergency communications, Computer Aided

Dispatch, incident communications, or emergency management.

Other Responsibilities

• Safety: Amentum enforces a safety culture whereby all employees have the responsibility
• for continuously developing and maintaining a safe work environment. As appropriate,
• each employee is responsible for completing all training requirements, fulfi lling all self-
• aid/buddy aid responsibilities, participating in emergency response tasks, and serving on
• safety committees and teams.
• Quality: Quality is the foundation for the management of our business and the keystone to
• our goal of customer satisfaction. It is our policy to consistently provide services that meet
• customer expectations. Accordingly, each employee must conform to the Amentum
• Quality Policy and carry out job activities in compliance with applicable Amentum Quality
• System documents and customer contracts. Each employee must read and understand
• their Quality Management and Customer Satisfaction responsibilities.
• Procedure Compliance: Each employee must read, understand, and implement the
• general and specific operational, safety, quality, and environmental requirements of all
• plans, procedures, and policies pertaining to the job.

Working Environment

• This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote
• overseas location supporting U.S. Government operations. Employees may work in office,
• industrial, warehouse, port, airfield, and outdoor environments and may be exposed to
• high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work
• schedules may include evenings, weekends, holidays, and extended hours based on
• operational requirements.

Physical Requirements

• Requirements may include prolonged sitting, standing, walking, climbing stairs, and
• working in both indoor and outdoor environments. Must be able to meet all medical,
• security, and deployment requirements associated with assignment to a remote overseas
• location.