Director Of Residential - Bergen County

DescriptionDirector of Residential Services for Bergen County, NJ

Job Summary:
The Director of Residential Services oversees the development, implementation, and quality of residential programs. This role ensures effective daily operations, maintains program compliance, supervises staff, and supports client-centered services. The Director also manages intake processes, staffing coverage, occupancy levels, and regulatory adherence while promoting staff development and agency goals.

Key Responsibilities:

Lead and manage residential program operations and assigned staff
Ensure adequate staffing coverage and maintain target occupancy levels
Participate in intake assessments and admissions processes
Monitor program compliance with federal/state regulations and agency policies
Serve as program administrator to ensure effective daily operations
Support staff training, supervision, and professional development
Collaborate with licensing and regulatory agencies during inspections
Report incidents in accordance with Division Circular #14 and agency policies
Promote a culture aligned with EIHAB’s mission, values, and quality standards
Perform additional duties as needed

QualificationsQualifications:

Education & Experience:

Master’s degree + 2 years’ administrative experience in behavioral health, OR
Bachelor’s degree + 4 years’ administrative experience (including 2 years supervisory)

Licensure:

Valid New Jersey driver’s license with a clean driving record (minimum 3 years)

Skills & Knowledge:

Strong communication and documentation skills
Familiarity with behavioral healthcare practices, especially with individuals with developmental disabilities
Basic computer proficiency (Microsoft Word, Excel)
Ability to manage multiple priorities and meet deadlines

Physical Requirements:

Ability to complete and implement Crisis Management Training
Sit, stand, and move throughout the workday; lift up to 25 lbs
Perform administrative and communication tasks (writing, phone, email)
Work in close proximity with individuals and teams

Additional Requirements:

Must be at least 21 years’ old
Complete required training within 90 days (Medication Administration, CPR/First Aid, abuse prevention, etc.)
Maintain required certifications and health clearances
Pass background check and registry screenings
Comply with HIPAA, Danielle’s Law, and agency emergency procedures

Work Environment:
This role involves both administrative and direct program oversight in a team-oriented environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.