Services Sales Representative IV

-
Implementation, transformation and adoption services for Oracle SaaS, Applications and technology solutions.
-
Day 2 services, including managed services, operations, service management, optimisation and continuous improvement.
-
Security vulnerability intervention and remediation planning, in partnership with the relevant Oracle security, technical and delivery teams.
-
Hybrid cloud and multicloud services that support the customer’s broader enterprise architecture and operating model.
-
Build and execute account and territory strategies that create qualified services pipeline, win new opportunities and expand strategic public-sector accounts.
-
Lead discovery with business, IT, security, procurement and delivery stakeholders to understand mission outcomes, technology estate, operating challenges, contractual constraints and service requirements.
-
Use agentic AI and AI-enabled discovery methods responsibly to accelerate research, account understanding, opportunity qualification and value-led customer conversations; validate outputs using trusted customer and Oracle sources.
-
Develop end-to-end services propositions, business cases and commercial strategies that connect implementation with Day 2 operations, managed services, continuous improvement and security intervention.
-
Position Oracle Customer Success Services alongside Oracle lines of business and partner solutions, ensuring a coherent, end-to-end customer solution across SaaS, Applications and technology.
-
Orchestrate Oracle local and global centres of excellence, presales, delivery, customer success, legal, security and partner teams to shape feasible, differentiated and compliant proposals.
-
Navigate Singapore Government procurement processes, conditions of contract, risk allocation, governance, data and security obligations, and approval requirements in partnership with Oracle commercial and legal teams.
-
Build trusted executive relationships and maintain account plans that support customer success, renewal, expansion and Oracle’s position as a long-term services partner.
-
Maintain opportunity quality, forecast accuracy and disciplined governance in accordance with Oracle policies and sales processes.