Inside Sales Agent

Role Summary

The key goal of this role: book 20 Zoom calls per week on the realtor's calendar with qualified leads, and make 5 introductions per week to the realtor's lender partner for leads that need financial qualification. A qualified lead is ready to buy within the next 6 months, has budget clarity (already pre-approved or willing to get pre-approved), is looking in the realtor's target area, and is responsive enough to commit to a call. This is a full-time role that owns the realtor's Instagram inbox and lead pipeline from first message to a booked 30-minute Zoom call. The VA answers every DM and comment within 30 minutes using scripts built by the realtor, pre-qualifies real intent on timeline, budget, and area, and moves qualified leads into Real Geeks with a source tag and conversation details so performance is trackable.

Key Responsibilities

• A ManyChat automation replies to each comment and DMs the listing link, capturing the commenter's email in the process (which syncs to Real Geeks); the VA takes it from there, answering within 30 minutes using the realtor's scripts.
• Answer buyer questions in the DMs using the realtor's scripts; when a question falls outside the script, text the realtor for the answer and relay it back to the lead.
• Qualify each lead as ready for a call — buying within the next 6 months, budget clarity, looking in the realtor's target area, and responsive — or as needing ongoing nurture.
• Offer to set leads up with a saved search (based on their desired criteria) in Real Geeks. Capture their email, and enroll them in the appropriate drip campaign so they start receiving email correspondence.
• Log every qualified lead into Real Geeks with a source tag and conversation details.
• Qualify whether a lead should be introduced to the realtor's lender partner for financial pre-qualification; make the introduction by email when appropriate and log it in Real Geeks, targeting 5 introductions per week.
• Run the follow-up cadence on every open conversation so nothing goes quiet, and book 30-minute introductory Zoom calls directly to the realtor's Calendly, targeting 20 booked calls per week, Monday through Friday.
• Escalate only the conversations that are ready for the realtor; everything earlier in the funnel — including in-DM questions relayed from the realtor — stays with the VA.

Requirements

• ● 3+ years of experience as a real estate VA or ISA — comfortable with lead response, follow-up,
• and appointment setting.
• ● Strong written English; the job is entirely written communication (DMs, scripts, follow-up
• messages).
• ● Available full-time with working hours overlapping Hawaii Standard Time (HST).
• ● Comfortable following scripts and SOPs closely, without heavy oversight.
• ● Preferred: prior experience working inside the Real Geeks CRM specifically.