Facilities & Workplace Operations Lead

About Ingredion

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Westchester, IL

Workplace type: 100% Onsite

Ingredion is seeking an Lead, Facilities & Workplace Operations to coordinate and execute workplace operations, facilities services, safety programs, and employee experience initiatives at our Global Headquarters. This role regularly interacts with senior leaders, executive assistants, board members, visitors, and external partners. Success in this position requires professionalism, sound judgment, discretion, and the ability to manage sensitive situations and information with a high degree of confidentiality.

Reporting to the Facilities Manager, this role serves as a key resource responsible for the day-to-day execution and continuous improvement of workplace services, facility operations, access control administration, safety program implementation, event support, and vendor coordination. This position plays an important role in creating a safe, efficient, and engaging workplace environment while ensuring operational excellence across the headquarters campus.

What you will do

Facilities Operations & Workplace Services

• Coordinate day-to-day facilities operations and workplace services to ensure a safe, functional, and positive employee experience.
• Manage and prioritize maintenance requests, workspace setup activities, office moves, furniture installations, and workplace service needs.
• Conduct regular facility inspections and proactively identify opportunities to improve workplace functionality, appearance, and operational effectiveness.
• Maintain facility-related records, preventive maintenance documentation, inspections, and operational reporting.
• Recommend and implement process improvements that enhance workplace efficiency, service delivery, and employee satisfaction.

Safety Leadership & Compliance

• Serve as the headquarters lead for execution of site safety programs and initiatives, ensuring alignment with corporate policies and regulatory requirements.
• Coordinate safety training, employee onboarding safety orientations, emergency preparedness exercises, Safety Month activities, and employee engagement programs.
• Conduct routine safety audits, inspections, and observations to identify potential hazards and support corrective actions.
• Maintain emergency equipment including AEDs, first aid kits, fire extinguishers, and related safety resources.
• Support incident response, investigations, documentation, and reporting activities while partnering with appropriate stakeholders on corrective actions.
• Compile and communicate safety metrics, trends, and program updates to leadership as needed.
• Partner with security personnel, building management, and internal stakeholders to ensure effective implementation of workplace security protocols.

Vendor & Stakeholder Management

• Coordinate vendor activities, monitor service delivery, and help ensure work is completed in accordance with established standards and expectations.
• Partner with building management, contractors, service providers, security teams, Human Resources, Information Technology, and other internal stakeholders to support workplace initiatives and operational objectives.
• Assist in identifying opportunities to improve vendor performance, service quality, operational efficiency, and employee experience.

Workplace Experience & Event Support

• Coordinate workplace experience programs, employee engagement activities, and headquarters events including town halls, meetings, celebrations, and special events.
• Support event logistics, room configurations, furniture setup, audiovisual coordination, and workplace hospitality needs.
• Help maintain a welcoming and professional workplace environment that promotes employee engagement and organizational culture.
• Support executive meetings, leadership events, and high-visibility workplace activities with a strong focus on professionalism, discretion, responsiveness, and exceptional customer service.

What you will bring

• 3-7 years of experience in facilities management, workplace operations, corporate services, safety, security administration, or a related field.
• Experience coordinating multiple workplace programs and initiatives with minimal supervision.
• Knowledge of facilities operations, safety practices, access control systems, and vendor management processes.
• Strong organizational, communication, problem-solving, and customer service skills.
• Ability to manage multiple priorities while maintaining a high level of accuracy and responsiveness.
• Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
• Experience with workplace management, maintenance management, access control, visitor management, or related systems is preferred.
• Experience supporting senior leaders, executive-facing environments, corporate headquarters operations, or high-profile workplace events is preferred.

Physical Requirements

• Ability to lift, move, and set up furniture, supplies, equipment, and materials required to support workplace operations and corporate events.
• Ability to perform facility inspections and routinely move throughout office, meeting, event, and support spaces.
• Ability to support workstation installations, furniture assembly, event set-up, and office reconfiguration activities as needed.
• Ability to occasionally move materials weighing up to 50 pounds with or without reasonable accommodation.

Who you are

• A proactive professional who takes ownership and drives results.
• A collaborative team member who builds strong relationships across functions and levels of the organization.
• A problem solver who can balance operational priorities, customer service, and compliance requirements.
• A safety-minded individual committed to creating a secure and healthy work environment.
• A workplace ambassador who enjoys delivering exceptional employee experiences and supporting organizational culture.
• A continuous improvement advocate who looks for opportunities to simplify processes and improve service delivery.
• A trusted professional who exercises sound judgment and handles sensitive information with discretion and confidentiality.
• Comfortable interacting with senior executives, leadership teams, and external guests in a professional and polished manner.
• Able to anticipate needs, solve problems discreetly, and navigate workplace situations with tact and diplomacy.

Why Join Ingredion?
Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Career Growth – Learning, training, and development opportunities, including tuition reimbursement
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
• Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel

#LI-ONSITE

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We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available

No

Pay Range

$58,700.00-$78,300.00 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.