Community Director - Housing & Residential Life

Job Purpose The Community Director is a leader in a residential community made up of roughly 365-900 students. The responsibilities of the Community Director encompass student and community development initiatives, both proactive and reactive, that directly influence the success of our residential students. They also detail administrative responsibilities which are foundational to this success. Finally, they present behaviors that connote a commitment to the values of the Office of Housing Residential Life and are expected to approach their work from a student development and student success growth mindset. This position reports to the Housing and Residential Manager. ESSENTIAL FUNCTIONS (Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with or without reasonable accommodation. The essential functions are listed in order of importance.) Student Success Community Engagement: 25% Be regularly available and visible to residents and staff. Facilitate community development in line with WSU HRL’s educational priority/residential curriculum and through knowledge of student development theory. Be aware of student problems or concerns and refer residents on an individual and/or group basis as appropriate to campus and community resources. Work with residents and staff members to develop environments in which residents learn skills to live responsibly in the community. Staff Supervision and Training: 20% Supervise and provide on-going leadership development for resident advisor staff of 8-14. Participate in student staff selection and training in a collaborative manner within Housing Residential Life. Oversee staff scheduling and emergency response duty rotation. Provide ongoing training, support (weekly staff meetings), supervision (individual meetings), accountability, and yearly evaluations of resident advisor and other residential life student staff. Motivate staff members to plan and initiate appropriate educational, developmental and social programming. Positively contribute to and collaborate with other HRL staff for student and professional staff selection and training processes. Community Standards Accountability: 20% Communicate essential information to residential students and guests, including, but not limited to: behavioral expectations, roommate relations, personal safety issues, university resources, emergency procedures, using educational programs and/or publications. Assist in updating manuals, and policies/procedures for residential life staff. Interpret and enforce University rules, regulations and policies, adjudicate community living guide infractions, and refer cases to the University conduct system as appropriate. Administration: 15% Partner with Area Administrative Coordinator (AAC) on front desk functions and other administrative tasks to ensure smooth building operations. Assist with room/apartment change and consolidation processes. Coordinate the opening and closing of facility on an annual basis as well as for breaks. Assist management with the monitoring the progress of outstanding work orders and custodial concerns to ensure timely response to maintenance, custodial and other health safety issues in the residence halls. Assist with summer conference operations as necessary. Oversee the residence hall/apartment programming budget. Crisis Response, Safety, Security: 15% Maintain a safe and secure residential facility. Oversee all necessary reports and records. Refer any unsatisfactory maintenance or health conditions as appropriate. Participate in on-call crisis response rotation. Perform other related duties as assigned. 5% WORK CONTEXT This grid characterizes the position scope. Leadership Accountability: Implements operating plans Supervisory Accountability: Supervises associates' below supervisory level Organizational Accountability: Manages sub-unit of a department Financial Accountability: Approves expenditures Customer Accountability: Interfaces with customers outside the S/C/D Freedom to Act: Subject to general input from supervisor MINIMUM QUALIFICATIONS