Computer User Support Specialist Intermediate

Job Summary Galapagos Federal Systems LLC is seeking a motivated and skilled Computer User Support Specialist – Intermediate to support Army Materiel Command (AMC) at Redstone Arsenal. In this role, you will provide technical support to end users by troubleshooting and resolving hardware, software, network, and system-related issues. You will use remote support tools and an automated ticketing system to manage, track, and document service requests, while also providing on-site troubleshooting, maintenance, and end-user support as needed. The ideal candidate is a technically proficient, customer-focused IT professional with strong troubleshooting, communication, and problem-solving skills and the ability to...