Customer Call Center Agent

Armenia
Armenia

Sales

On-site

Early Careers

ABOUT YOUR NEW JOB:
Customer Call Center Agent provides product or service information, solutions and relevant details to customers. He/ she is responsible for sales implementation in specific area.
MAIN RESPONSIBILITIES:
Implement sales based on daily/weekly/monthly plans via telephone
Operate incoming and outgoing calls
Manage information flow
Handle complaints, including registration, processing, control, and customer feedback
Maintain the call center database by entering and verifying information
REQUIRED SKILLS:
Communication skills.
Flexibility.
Detail-orientation.
Multitasking.

REQUIREMENTS:

Higher education.
Experience in Sales field.
Proficient in Armenian and ability to communicate in Russian and English .
Good knowledge of MS Excel, MS PowerPoint, MS Word.