District Manager I, Operations Collections

Why WM Canada?

People are the driving force behind everything we do.

From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.

Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada.

We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within.

Lead people. Drive results. Make an impact.

At WM Canada, leadership is about more than managing operations.

It's about building teams, developing talent, driving performance and delivering services that communities rely on every day.

As a leader, you'll have the opportunity to influence business outcomes while creating an environment where employees can thrive.

What you'll do

Develop high-performing teams

Create a culture built on safety, accountability, collaboration and continuous improvement.

Drive operational excellence

Lead performance across safety, service, employee engagement and financial results.

Shape what’s next

Support strategic growth initiatives, operational innovation and long-term business success.

Make decisions that matter

Lead with autonomy while leveraging the resources and expertise of a North American industry leader.

Build the next generation of leaders

Coach, mentor and develop employees to help them reach their full potential.

What you'll gain

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Continued leadership development opportunities

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Employee share ownership opportunities

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Retirement savings support

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Flexibility and a trust-based leadership culture

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The ability to influence meaningful business outcomes

Why leaders choose WM

Because they have the opportunity to lead large, impactful operations, develop exceptional teams and help people build rewarding careers.

Lead where your decisions make a difference.

I. Job Summary

Manages the day-to-day collection operations of a single site or multiple sites or a single Line of Business or multiple Lines of Business, establishes, and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Route Managers and/or District Operations Managers will report directly to this role.

II. Essential Duties and Responsibilities

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Manages the District’s day-to-day operations and provides daily support to drivers in ensuring safety, service, and savings.

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Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.

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Ensures thorough root cause investigations for all injuries and incidents, following up with consistent coaching and retraining.

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Oversees department personnel needs, including selecting, coaching, disciplining, and training employees and evaluating employee performance. Manages termination, compensation, and promotion decisions.

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Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or Director of Collection Operations.

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Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.

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Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.

III. Qualifications

A. Required Qualifications

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Associate's Degree

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High School Diploma or GED

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two (2) years relevant of work experience

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2 years in a role with supervisory and/or P&L responsibility (in addition to education requirement).

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Valid driver’s license and a clean driving record

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Must be able to maintain a valid driver’s license and clean driving record throughout the duration of employment in this position

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this on-site position in Mount Forest, ON is $100,000 - $120,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. This position is for an existing vacancy. In addition, this position is eligible for bonus.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.