Specialist 2, Inside Product

Specialist 2, Inside Product

At Dell Technologies, we build the extraordinary. Our Inside Product Specialists bring innovation to customers around the world by developing deep technical expertise across Dell Technologies portfolio of products and services. As a strategic technical advisor, you will help customers and sales teams navigate Server, Storage, Cloud, Networking and AI Infrastructure solutions across on-premises and hybrid environments. You would act as trusted advisor providing clear, outcome driven solutions for customer challenges, helping customers make confident technology decisions.

Join us as a Specialist 2, Inside Product on our Inside Sales team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Specialist 2, Inside Product, you will serve as a strategic technical advisor, translating customer business and technical requirements into actionable outcome-based solution recommendations across Dell Technologies ISG portfolio. You will lead discovery conversations, solution design, product demonstrations, workshops, and proof-of-concept sessions in partnership with sales teams to drive opportunity wins.

You will

• Serve as a strategic technical advisor across server, storage, networking, cloud and AI solutions portfolios for on-premises and hybrid environments.
• Lead discovery conversations and translate customer business and technical requirements into actionable solution architectures.
• Drive opportunities through targeted customer outreach while supporting sales team with technical solutioning, demonstrations, workshops and proof-of-concept sessions.
• Design and present customer-focused architectures, clearly communicating solutions business value and defending the recommended solution against competition.
• Act as trusted advisors by building relationships, driving modernization roadmaps, expanding Dell Technologies footprint, replacing competitive solutions and increasing market share.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role

Essential Requirements

• B.Tech, B.E., or MCA graduate with 6 months to 2 years of experience in a technical sales environment, knowledge of multi-platform hardware and software solutions, and flexibility to work during night shifts.
• Strong organization, time-management, multitasking, demonstrated ability and eagerness to learn new technologies quickly.
• Excellent verbal and written communication skills.
• Strong teamwork, ownership, accountability and customer centric mindset while working in partnership with sales team and partner ecosystem.

Desirable Requirements

• Experience in Server, Storage, Networking, Cloud and AI solutions across on-premises and hybrid environments.
• Experience in technical presales, datacenter support including presenting and technically defending solution architectures to customers in partnership with sales, as well as delivering product demonstrations, technical workshops or proof-of-concept sessions.