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Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m)

Bosch Group · Mirków, Województwo dolnośląskie, Poland

Technical Support / HelpdeskImported listinginternship11 days ago

About The Role

We are looking for a motivated IT Help Desk Intern to support our daily IT operations. In this role, you will assist with fleet management, LAN support, and ticket handling, gaining hands-on experience in a real corporate IT environment while working closely with experienced specialists.
This is a great opportunity to develop technical skills, learn how IT support works in practice, and build strong communication experience.
Your responsibilities:

  • Support the IT Help Desk in day-to-day operations
  • Assist with fleet management and basic IT asset handling
  • Provide LAN-related support and basic network troubleshooting
  • Handle and resolve IT support tickets under supervision
  • Support end users with workplace consulting and basic IT issues
  • Assist with setup, handling, and maintenance of small IT equipment
  • Ensure timely and customer-oriented support, even under time pressure
  • Being a current Student of IT field
  • Availability for work min 30h per week
  • Basic knowledge of LAN / networking
  • Basic computer hardware knowledge
  • Familiarity with Windows 10 and Windows 11
  • Basic troubleshooting skills
  • Interest in workplace IT support and user assistance
  • Ability to work with people and a customer-oriented mindset
  • Ability to work under time pressure and manage priorities
  • Fluent Polish
  • English at minimum B2 level

Work mode: on-site, at the Office
Benefits that we offer:

  • Cooperation based on a civil-law contract (minimum 6 months)
  • Access to a modern office in Mirków
  • Flexible scheduling of task delivery, allowing you to combine it with your studies
  • Practical knowledge sharing within international team
  • Learning and mentoring support from best Experts in the field
  • A dynamic work environment with a friendly atmosphere
  • Prepaid Lunch Card Pluxee
  • Special offer for MultiSport Student
  • Additional 5 paid days of break granted after 6 months of cooperation

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