Indirect Channel Account Manager

• It enables smooth communication with all stakeholders and contributes to strong teamwork.Typically:
• Applies a proven understanding of the assigned part of the administration and systems, to provide administrative support in handling queries, more specific data support and or standard/specific information handling.
• Handles basic and repetitive activities or moderately complex tasks. Deals with issues/questions of relatively low complexity, checks correctness of data and adjusts with limited number of sources of information within business supported.
• Works within standardized work instructions and routines, work is closely supervised by manager; complex items are handed over to a senior colleague. Works under supervision of a senior colleague or own manager.
• Requires courtesy, tact and effectiveness in providing and obtaining information. To some extent will also need to use persuasion, in order to obtain and understand the background of information.

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